Join a top‑tier team as a part‑time support specialist in Amsterdam! Manage aftersales and help global clients.
Responsibilities
Managing and filtering the daily influx of customer inquiries;
Identifying which tickets require immediate operational attention;
Acting as a coordinator between the office and the logistics hub;
Assisting international customers professionally over the phone;
Monitoring the overall progress of all open aftersales cases;
Supporting the team with high‑level administrative tasks.
Qualifications
You are a smart university student (wo‑level);
Fluent English is mandatory (written and spoken);
Spanish and/or French skills are a very strong plus;
Available for 24 hours per week.
Benefits
A competitive salary from €19,00 to €25,00 gross per hour;
A great working atmosphere within an ambitious team in Amsterdam;
A part‑time role as a support specialist (24 hours per week);
A temporary contract until late September;
Weekly payment of your salary;
Professional growth within an international environment;
A high‑impact role at a stunning location in Amsterdam‑North.
You are a tech‑savvy university student who loves working in a team where passion for the sport is central. The office vibe is informal and high‑energy. Together with your colleagues, you ensure customers receive world‑class service after their purchase. The team is currently facing high demands and needs your sharp coordination skills for three days a week.
You are a smart university student who switches gears quickly and gets a kick out of a hectic environment. Your English is top‑notch, as you will be dealing with a global audience. You are a go‑getter who doesn't mind staying late if the job isn't finished. You have a technical mindset, which helps you understand the product specifics. Proficiency in Spanish or French will give you a significant advantage.
Role: You act as the vital link in the aftersales process by smartly coordinating all incoming technical and logistical tickets for 24 hours a week.
Contract type: Parttime (overdag), Fulltime (ervaren). Employment status: Parttime (overdag).
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Part-time support specialist in Amsterdam (24 hours) werkgever: YoungCapital
PostNL is een uitstekende werkgever die een dynamische en stimulerende werkomgeving biedt in het hart van Amsterdam. Met een focus op persoonlijke ontwikkeling binnen HRM en de mogelijkheid om je eigen planning te regisseren, krijg je de kans om bij te dragen aan blije collega's en klanten. Daarnaast profiteer je van een aantrekkelijk salaris en een werkweek van 37 uur, wat zorgt voor een goede werk-privébalans.
