Job Description Short Description for Internal Candidates
Job Description Short Description for Internal Candidates
Responsible for start ups, maintenance, and emergency repairs of Vertiv Benelux B.V. environmental products, as well as other contracted systems. Required to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area. Maintain continuous communications with Call Control and the department Manager/Supervisor.
Responsibilities
Respond, in a professional manner, to all assigned service calls while on duty
Read, understand, and comply with all procedures outlined in the Field Procedure Manual
Perform all work in a safe manner, and in accordance with established company safety policy
Ensure spare parts are properly accounted for using established parts procedures
Assist in ensuring that the PM Completion rate is maintained at a min. 90% .
Assist Call control to schedule, plan and complete start ups using established work flow procedures
Keep Call Control informed of your schedule and the status of all open jobs
Maintain the accuracy of the customer listing by reporting errors with the Site Change Form
Close in WFS daily paperwork in a timely, accurate and complete manner + submit weekly paper work in the same manner.
Report sales or service leads to the proper department
Support company vision and management decision.
Use email and other office based programmes.
Ensure that all ISO 9001:2000 agreed processes are followed.
As a User, comply with the Company’s ITC policy.
The employee ensure that any activity, task and responsibility required by role in terms of [Export Compliance], [Import Compliance], [EU Arrivals and Despatching], as well as [Supply Chain Security] is managed and performed in full compliance with the Company International Trade Compliance Regulation certification program itself
Qualifications
City and Guilds in Refrigeration, Refrigerant Safe Handling & Air Conditioning OR BTEC
Computer Literate
Previous environmental service experience essential
Excellent customer service skills
Self starter, ability to effective plan , organise, and manage time effectively
Valid driving license
PHYSICAL & ENVIRONMENTAL DEMANDS
A significant amount of after hours and weekend work, frequently scheduled with little notice
Travel + possible some works may require an element of over night stay (hotel)
Heavy lifting required ( 35 kg. )
Participate on the 24/7 on call rota.
May be required to travel abroad from time to time.
You will be supplied with a Company uniform, which must be warn at all times while working.
Product training is provided.
Company car/van
Pension scheme
Door to door travel paid
All tooling provided to include phone pager & lap top
About Us The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES:
Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength
VERTIV BEHAVIORS
Own it
Act with urgency
Foster a customer-first mindset
Think big and execute
Lead by example
Drive continuous improvement
Learn and seek out development
Promote transparent & open communication
About Vertiv Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com
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Customer Engineer Thermal in Amsterdam werkgever: Vertiv Co
Bij Vertiv Co in Breda krijg je de kans om een cruciale rol te spelen in het bevorderen van gezondheid, veiligheid en milieu binnen de Benelux. We bieden een stimulerende werkomgeving waar samenwerking en innovatie centraal staan, met volop mogelijkheden voor persoonlijke en professionele groei. Onze focus op ISO-normen en continue verbetering zorgt ervoor dat je bijdraagt aan een veilige en duurzame toekomst, terwijl je deel uitmaakt van een dynamisch team dat waarde hecht aan jouw ontwikkeling.
