Business Expert - Delivery Support Location:
Netherlands Function:
Business Services & Technology Level:
Senior / Expert
About the role We're looking for an experienced
Business Expert - Delivery Support
to act as a key link between business, operations, technology and change.
This is a senior individual-contributor role with significant influence across complex transformation initiatives. You'll help turn business strategy into practical processes, systems and ways of working, while bringing together stakeholders to drive successful outcomes.
Key responsibilities
Lead or provide subject-matter expertise across major transformation and change initiatives
Bridge the gap between business requirements, operational processes and technology
Support the implementation of new platforms, systems and digital solutions
Analyse complex business and process issues and translate them into clear, actionable plans
Facilitate stakeholder alignment and support effective decision-making
Identify opportunities to improve processes, efficiency and customer experience
Coordinate with local, regional and international stakeholders
Support change adoption through training, onboarding and knowledge sharing
Act as a trusted "go-to" expert for business and delivery-related topics
Identify risks, dependencies and potential delivery issues and elevate where appropriate
About you You'll be an experienced business, operations, transformation or delivery professional who is comfortable working in a complex, matrix organisation.
You'll bring:
Strong knowledge of business processes, operations and supporting technology
Experience delivering or supporting large-scale change and transformation
Excellent stakeholder management and influencing skills
The ability to work effectively without direct management authority
Strong analytical and problem-solving skills
Experience translating complex issues into practical solutions
Confidence working across multiple teams, functions and senior stakeholders
A collaborative approach and a strong ability to build networks
Experience in financial services, professional services or another complex regulated environment is advantageous
Why this role? This is an opportunity to have
visible impact across a major organisation , working at the intersection of business, technology and transformation.
If you enjoy solving complex problems, connecting people and turning strategic objectives into successful delivery, we'd love to hear from you.
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