Urban Outfitters Team Leader - Utrecht Oudegracht, NL

This position is located at Oudegracht 152-156, Utrecht, , 3511AZ Netherlands

Pay Range This will be determined by specific criteria including skills, certifications and years of experience.

EUR €15.75 - EUR €16.13 /Hr.

Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

What You'll Be Doing

Ability to recruit, motivate, develop and lead a team

Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions)

Recognise and develop talented individuals for advancement and growth within the organisation

Uphold Company standards and act as a positive role model to others

Leadership & Communication

Model the way by inspiring, motivating and encouraging teamwork

Conduct productive daily meetings to ensure that goals are met

Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions

Possess excellent communication skills in both written and verbal form

Managing The Environment

Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment

Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management

Achieve Company-average mystery shop results by uphold the Company’s customer service standard

Operations

Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures

Achieve the store stock loss goals by overseeing adherence to loss prevention practicesAssist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents

Merchandising & Display

Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards

Understand and interpret current fashion trends in local markets in order to generate creative solutions

Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately

Commercial Awareness

Maximise departmental sales through analytical and creative management of merchandise from receipt to sales

Utilise Company reports to react to trends and drive business

Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community

Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends

Demonstrate entrepreneurial skills to achieve and exceed store targets

What You'll Need

Experience in a management role working in a fast paced, high volume fashion retail environment

Demonstrates strong operational skills

An understanding of the Urban Outfitters culture and its appeal to the local market

Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business

#UrbanEU

Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

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