Responsibilities
Provide support in both French and English by phone, email, and chat Support customers with licensing, pricing, payment details, and order status Prepare quotes for software licences and renewals Follow up on quotes to support the sales process Process orders accurately, ensuring correct details and timely deliveries Communicate with suppliers to coordinate quotes and orders Work closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service Keep databases updated with customer and order details Support with other related administrative or service tasks as needed Requirements
Fluent in both French and English (C1-C2) spoken and written At least 3 years of experience in customer service, customer success, or inside sales (B2B and IT/software) Strong
commercial mindset Strong problem-solving skills and ability to learn quickly in a changing environment University degree or equivalent in IT or a related field Highly organized, detail-oriented, and good at multitasking Strong with numbers and comfortable working in a commercial environment Customer-focused mindset with excellent communication and relationship-building skills Benefits
A monthly salary ranging from €3.000to €3.500 gross, depending on your experience and expertise. Monthly bonuses linked to performance paid monthly Holiday allowance. 25 vacation days. Reimbursement of travel costs up to €250 per month. Extensive and structured training and ongoing support. Work hours from Monday to Friday, 9:00 AM to 5:30 PM, with 30mins lunch break. A dynamic and lively work environment located in the heart of Amsterdam. Its a hybrid working arrangement with 1 day working from home every Friday Salarisomschrijving
€3000.00 - €3500.00 monthly Vaardigheden
Er is geen minimale opleiding vereist Je beheerst Engels
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Customer Success Advisor | French in Amsterdam werkgever: Uitzendbureau
Bij Multimetaal bieden we een unieke kans voor een Voorman Offshore om te werken in een dynamische en uitdagende omgeving. Ons familiebedrijf staat bekend om zijn hechte teamcultuur, uitstekende arbeidsvoorwaarden en volop mogelijkheden voor persoonlijke ontwikkeling en groei. Met afwisselend werk op interessante locaties en gezellige teamuitjes, zorgen we ervoor dat je niet alleen professioneel, maar ook persoonlijk kunt bloeien.
