Tiqets helps travellers discover and book museums, attractions and activities around the world. As part of Expedia Group, we bring our expertise in experiences to one of the world’s largest travel platforms.
Who are we? We are revolutionizing the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travelers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place.
We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically.
These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, our content, and our product.
Our values
We are remarkable: Have fun, be creative and celebrate great moments!
We are accessible: Communicate honestly and support each other
We are adaptable: Learn, adapt, and pivot. That's who we are!
What you will do As Senior Product Manager for Tiqets.com, you will own the outcomes of one of Tiqets' B2C product teams, focusing on helping travellers discover, choose and book the right experience.
Tiqets.com is where most customers find us, explore what to do and book their tickets. Our supply of museums, attractions and activities keeps growing in both breadth and depth. As our offering grows, the challenge is to keep the customer journey frictionless and inspiring, and to keep innovating on how travellers discover and book experiences. Our technology and platforms keep evolving, and you’ll help shape how Tiqets.com develops along with them.
What you will own
The Tiqets.com B2C outcomes, against clear business objectives
Customer experience and journey innovation across the B2C journey for activities, from discovery and evaluating options to choosing the right activity and completing a booking
The product strategy for Tiqets.com, aligned with the overall Tiqets product strategy
The full product lifecycle, from discovery and ideation to delivery, launch and impact evaluation
The roadmap and priorities for your team, balancing customer value, business impact and technical feasibility
How you’ll work
With a dedicated product team of a designer and engineers, plus data science support
Building a deep understanding of our customers: what they need, where they experience friction and what helps them choose and book with confidence
In a hypothesis-driven way: identify problems and opportunities, test, learn and iterate quickly
Working closely with Merchandising, Supply, Customer Service, Expedia teams and other product teams
Contributing B2C expertise to Expedia Group initiatives where it’s relevant
What we’re looking for
5+ years of product management experience, with a track record of owning outcomes in B2C e-commerce, marketplaces or travel
Sound product judgment, connecting product decisions to business impact
Comfortable making good calls without having all the answers, keeping your team moving and delivering impact while our technology evolves within Expedia Group
Skilled at bringing people along, getting Merchandising, Supply and your team behind your ideas without formal authority
Experience with experimentation and data-driven decision making
Solid understanding of UX principles and a passion for simple, intuitive customer experiences
Comfortable discussing technical trade-offs with engineers
Professional fluency in both written and spoken English
Open to working 3 days per week in-office (Amsterdam area)
Living in the Netherlands
In your application tell us about a commercial outcome you were accountable for, such as revenue, conversion or retention. What was the problem, how did you approach it and what changed as a result? We care more about how you think and how you got there than about the exact uplift
Are you representing an agency? Thank you for your interest in our job offer. However, we are handling the recruitment process internally and do not require external assistance at this time.
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Senior Product Manager in Amsterdam werkgever: Tiqets International
Tiqets is een uitstekende werkgever die een dynamische en inclusieve werkomgeving biedt, perfect voor een Senior Platform Engineer. Met de mogelijkheid om hybride te werken vanuit ons Amsterdamse hoofdkantoor, profiteer je van een cultuur die innovatie en samenwerking bevordert, terwijl je ook volop kansen krijgt voor persoonlijke en professionele groei binnen een internationaal team. Wij waarderen jouw bijdrage aan onze wereldklasse ticketingplatform en bieden een omgeving waar jouw expertise in AWS, Kubernetes en SRE echt tot zijn recht komt.
Contactgegevens:
Recruitmentteam van Tiqets International
