A contact centre succeeds or fails on having the right people at the right time. Yet most teams still plan in Excel, because the big workforce management suites are expensive and heavy. Teamlead makes it simple: AI forecasting, automatic scheduling and real-time insight in one app a team lead can use without training. Our customers are in the Netherlands, the UK, Australia and the US. More and more, we reach them through contact centre platforms that build Teamlead into their own product. We build it with a small, ambitious team from the Groot Handelsgebouw in Rotterdam.
Where we are heading Our ambition is big: Teamlead becomes the standard planning layer that contact centre platforms worldwide build into their product. Every platform we connect makes us more attractive to the next. And AI becomes the heart of the product: forecasts that improve themselves and schedules that optimise themselves.
The role You become one of our two developers and own the whole product, from database to screen and from idea to production. What you build is live with customers on three continents within a month. We work AI-native: you build with agents such as Claude Code or Codex and own the quality of what they produce.
What you will build
Our AI scheduling engine, which builds schedules from the forecast, skills, availability and leave, and which can also be queried in Claude or Copilot through MCP
Forecasting on live call data from contact centre platforms
Real-time integrations that show who is available right now
New integrations with contact centre platforms and HR systems: every integration opens a new market
AI features that help planners make better decisions
New features in our Django back end and React front end, from design to release
A secure and accessible platform, and root-cause fixes when customers report an issue
What you will learn
You work on everything: back end, front end, integrations, AI and the cloud environments in Europe, the UK and Australia
You work directly with the developers of our partner platforms
You learn through code reviews and by designing solutions together with your fellow developer
You learn to build AI-native on a product that runs in production every day
You grow into the owner of our technical choices and infrastructure
What we are looking for
2 to 3 years of experience as a developer, or less if you can show what you have built
Experience with Python, ideally Django, and with React
You build with AI agents such as Claude Code or Codex every day and know when not to trust them
You learn fast and look for the best solution, not just the quickest
You work independently and take ownership of what you deliver
Good Dutch and English: our customers are in the Netherlands, our partners in the UK and Australia
You live in the Randstad or can easily travel to Rotterdam
Nice to have
Experience with TypeScript, AWS, Docker or Terraform
Experience with API integrations and webhooks
An interest in planning or optimisation problems
What we offer
€4,000 to €5,000 gross per month, depending on experience
32 to 40 hours a week, by agreement
8% holiday allowance and 25 days of leave
Laptop and public transport allowance
A paid Claude Code or Codex licence
Training budget for courses and conferences
Hybrid working, with an office next to Rotterdam Central Station
A small team where you make a direct impact: what you build is used every day by teams in several countries
Room to bring your own ideas into the product
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Full Stack Developer in Rotterdam werkgever: Teamlead
Als werkgever biedt Teamlead een dynamische en stimulerende werkomgeving in Rotterdam, waar je de kans krijgt om een sleutelrol te spelen in een klein, ambitieus team. Je profiteert van een cultuur die eigenaarschap en snelle leerprocessen waardeert, met volop mogelijkheden voor persoonlijke groei en directe impact op een product dat wereldwijd wordt gebruikt. Bovendien krijg je de unieke kans om samen te werken met geavanceerde AI-technologieën en live te schakelen met klanten op drie continenten binnen een maand.
