Are you looking for a job as a Customer Service Representative for Social Media? Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! Our client
is a global leader in Social Media, shaping how millions connect, share, and communicate every day. Benefits:
Health Insurance from the moment you join our team; Relocation assistance – TP Housing + initial and annual flights; Guaranteed meal allowance included on top of your base salary; Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit; Access Portuguese language courses, sport activities and social events; Grow with us through our initial and continuous training and personal development; Easy public transport access to our offices. What you'll do:
Provide support to high level clients to help them grow across multiple channels – chat, email and phone; Support and expand the self-serve advertising base for clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service products; Provide product and tool support to enhance clients’ experience; Identify and solve problems technical bugs and ads’ delivery issues; Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions; Provide vital product insights and feedback from our customers to engineering. What you’ll need:
Fluent written and verbal communication skills in
Dutch
(C2); Good knowledge of English (minimum B2); Computer skills (basic skills mandatory, advanced skills like coding preferential); Good analytic skills and logical thinking; Excellent communication skills: verbal, written, listening skills; Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform; Ability to multitask and work under pressure; Availability Monday to Sunday, including rotating weekends. #NL-AB Job Type: Full-time
#J-18808-Ljbffr
Customer Delight for Social Media - Dutch speaker in Lisbon in Amsterdam werkgever: Talantir
Mambu is een uitstekende werkgever die een stimulerende werkomgeving biedt, waar medewerkers de kans krijgen om hun vaardigheden in internationale belastingzaken verder te ontwikkelen. Met een focus op samenwerking en groei, biedt Mambu flexibele parttime werkuren en de mogelijkheid om impact te maken op wereldwijde belastingstrategieën. De bedrijfscultuur is dynamisch en ondersteunend, waardoor medewerkers zich kunnen ontplooien in hun rol als Global Tax Manager.
