Your mission
Hello and a warm welcome from all of us here at Sungrow!
We’re looking for a Customer Success Manager - Benelux to support and grow our C&I and Residential business by combining technical expertise with strong partner relationships. Sitting between technical sales and partner success, you’ll help our customers and partners choose the right solutions, build confidence in our technology, and turn great technical support into long-term business success.
Curious what that looks like in practice? Let’s dive right in:
- Act as a trusted technical and commercial partner for customers, distributors, installers, and other relevant partners across our C&I and Residential PV business.
- Support partners with solution design, product selection, technical consultations, and pre-sales guidance, helping identify the right Sungrow solutions for their applications.
- Develop strong, long-term partner relationships by understanding business needs, following up on technical and commercial topics, and proactively identifying opportunities for further cooperation.
- Enable partners through product presentations, technical training, workshops, and knowledge sharing, helping them confidently position and work with our solutions.
- Gather structured feedback on products, technical requirements, market trends, and competitor solutions, sharing relevant insights with our product, sales, service, and technical teams.
- Work closely with sales, service, product, marketing, and distribution colleagues to create a smooth partner journey from the first technical discussion through implementation and ongoing cooperation.
Your profile
All right, that was an interesting mixture, wasn’t it? This isn’t a purely commercial sales position, nor is it a purely technical engineering role. We’re looking for someone who enjoys being where technology, partners, and business meet.
- A degree or comparable technical background in electrical engineering, renewable energy, energy systems, electronics, or a related field would be highly valuable.
- Experience in technical sales, pre-sales, solution engineering, partner success, customer success, or technical
Customer Success Manager - Benelux in Amsterdam werkgever: Sungrow - EMEA
Sungrow is een uitstekende werkgever die jonge, creatieve geesten verwelkomt in de groene technologie sector. Met een focus op duurzame energie en innovatieve oplossingen, biedt het bedrijf een stimulerende werkomgeving waar je hands-on ervaring kunt opdoen met utility-scale batterijopslag en digitale tools. Daarnaast profiteer je van flexibele werkopties, competitieve stagevergoeding en volop kansen voor persoonlijke en professionele groei binnen de energiediensten.
