On behalf of our international client, Sunbytes is hiring a Remote
Senior Systems Engineer (Client Computing Platforms - Application Packaging & Delivery Services)
to join their
Global IT Infrastructure Services
team. Our client is a global enterprise operating across
enterprise, retail, distribution, and manufacturing
business segments, running a modern client computing environment that spans
Windows and macOS endpoints, iOS and Android mobile devices, and Windows virtual desktops
. In this role, you will be a
hands-on subject matter expert
in modern client computing and
enterprise application packaging and delivery at global scale
. You will own the design, standards, packaging, configuration, and ongoing support of all client and mobile application packages, working closely with End User Services, application, information security, and infrastructure teams, as well as vendors and managed service providers. Key Responsibilities
Application Packaging & Delivery: Research, engineer, package, and deploy client applications across Windows 10/11, Microsoft 365, macOS, and mobile OS (iOS & Android), integrated with the Microsoft Intune stack, including patching, OS builds/upgrades, release and change management, compliance, and system refreshes. Day-to-Day Operations: Perform and supervise, together with service vendors, the administration of client computing systems: monitoring, troubleshooting application packaging and deployment issues, system tuning, and capacity management. Testing & Quality: Run automated test execution across infrastructure, security, network, systems, applications, hardware, and software to identify bugs and quality issues. Incident & Change Management: Participate in troubleshooting, incident response, change control, and testing/validation of infrastructure changes across the client computing and distributed environment, including an off-hours on-call rotation. Vendor & MSP Oversight: Guide contractors and managed service providers performing 24x7 monitoring and alerting, log analysis, approved change execution, OS upgrades, security vulnerability patching, and support ticket resolution. Architecture, Standards & Strategy: Act as the lead technical resource for client and mobile application packaging and delivery across multiple parallel projects and global IT initiatives. Provide oversight during design, build, test, and operational phases, peer review technical designs against global IT standards, and research and propose new client computing technologies. Design & Documentation: Participate in cloud and on-prem design sessions, prototypes, and process designs. Maintain architecture standards, SOPs, specifications, technical diagrams, and test scripts. Stakeholder Communication: Build strong relationships with users, global IT infrastructure, application, and security teams, and external vendors, and provide regular updates to IT management and leadership on projects and initiatives. Requirements
Technical Skills 10+ years
of enterprise IT experience in large-scale global IT operations, covering design, implementation, migrations, transformations, and deployment rollouts, plus platform architecture, service management, and IT governance. 10+ years
of progressive experience in
at least 4
of the following areas: Automation and scripting of desktop and mobile application packaging and delivery for Windows, macOS, iOS/Android, and
Azure Virtual Desktop (AVD)
, Office 365, via
Intune
and an enterprise app store End User Computing: Microsoft 365, Microsoft Collaboration,
Hybrid Azure AD
, security administration, Apple enterprise technologies, servers, and networking Modern client OS and platforms: Windows, macOS, Linux, Thin-Client OS, iOS/Android, Intune, Azure,
Defender
,
Citrix
and Azure Virtual Desktops/Applications Virtual and hosted desktops/applications, security hardening and patching, App-Stores, Azure RemoteApp (
FSLogix
preferred) Enterprise MDM/MAM and endpoint management:
Intune, SOTI, 10ZiG, Jamf, BeyondTrust EPM, and Remote Support (Bomgar) Enterprise client hardware build and deployment: Dell, Apple, HP, Lenovo, 10ZiG, thin clients, Zebra mobile devices, and printing 5+ years
with Infrastructure-as-Code and Configuration-as-Code for on-prem and
Azure IaaS/PaaS
(virtual networks, VMs, data services) 5+ years
with Agile and CI/CD tools such as
Azure DevOps, Pipelines, Git, Puppet, Chef, or Ansible 5+ years
scripting and automating infrastructure and cloud platforms with
Azure PowerShell, PowerShell, Azure ARM/AUM, Python, Bash, Ansible, Broadcom (CA) Automic
, including script library management 5+ years
of advanced networking knowledge: TCP/IP, routers, load balancers, XML gateways, IPv4/IPv6, SFTP, SSH, PKI/SSL, DNS, DHCP, HTTPS, URL filtering, NAC Education Bachelor's degree in Computer Science, Software Engineering, Industrial Engineering, MIS, or a related field preferred, or 10+ years of combined equivalent education and relevant experience Certification in cloud computing platforms (e.g., Microsoft Azure, AWS, GCP, PowerShell) Certifications across client computing technologies (e.g., End User Computing, VDI, application packaging/delivery lifecycle, Microsoft, infrastructure security) are a plus ITIL certification and experience preferred Other Requirements Strong English communication and presentation skills; able to build positive relationships and use tact across groups with competing priorities. Leadership and action orientation: takes initiative, prioritizes with little direction, and brings order to complex, competing demands. Analytical and results-focused: creates visibility on milestones, plans for contingencies, and performs well under pressure. Innovative problem-solver who can explain new approaches so others understand their value. Comfortable joining an off-hours on-call rotation and working frequently with vendors and third-party providers.
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