In één oogopslag
- Taken: Adviseer klanten over technische vraagstukken en ondersteun hen bij intrusiedetectie en video surveillance.
- Bedrijf: SmartSD, een toonaangevende distributeur in beveiligingssystemen.
- Voordelen: Competitief salaris, 13e maand, extra vakantiedagen en een vitaliteitsbudget.
- Overige informatie: Informele werksfeer met volop kansen voor persoonlijke ontwikkeling.
- Waarom deze baan: Werk in een dynamische omgeving en draag bij aan de groei van een internationaal bedrijf.
- Kwalificaties: Basis technische kennis en goede communicatieve vaardigheden in Nederlands en Engels.
Het verwachte salaris ligt tussen 45000 - 55000 € per jaar.
Do you enjoy tackling challenging technical issues, and are you good at advising customers on technical matters?
Then we would love to meet you and tell you more about our organisation, our ambitions, and the role you could play in achieving them.
Tasks and Responsibilities
In this varied and independent role, you will be responsible for advising, supporting, and informing customers in the fields of intrusion detection and video surveillance.
Your main responsibilities will include: Advising, assisting, and supporting customers by telephone with technical questions and issues.
Supporting the Sales Managers by answering customers’ technical questions.
Sharing information and knowledge about new developments and trends in the market.
Your Profile
You are a positive and motivated team player who enjoys working collaboratively to continuously improve our customer support.
You are eager to learn and explore new technologies.
Through training provided by our suppliers and knowledge-sharing with your colleagues, you are keen to deepen your technical knowledge of brands such as Dahua, Hikvision, and Ajax, covering intrusion detection, video surveillance, and video intercom systems.
You have a basic technical understanding of network environments.
You have good verbal and written communication skills in both Dutch and English.
You are customer-focused and quality-oriented.
You have strong interpersonal and empathetic skills, enabling you to understand customers’ needs and provide them with the most appropriate solutions.
What we offer
A dynamic and collaborative working environment.
A pleasant and informal working atmosphere.
A varied role combining technical advice and customer support.
The opportunity to actively contribute to the growth of an expanding international company.
A competitive salary and an attractive benefits package, including a 13th-month salary, additional leave days (ADV), holiday pay, a vitality budget, a pension scheme, and more.
Who are we?
Smart SD is a leading distributor specialising in video surveillance, access control, and intrusion and fire detection systems.
We operate from locations in the Netherlands, Belgium, France, Spain and Portugal.
In total, our organisation has more than 200 employees who make a difference every day through their commitment and expertise.
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Technical Advisor (Breda) werkgever: SmartSD
Bij SmartSD in Breda bieden we een stimulerende werkomgeving waar teamwork en persoonlijke ontwikkeling centraal staan. Als RMA & Logistics Specialist profiteer je van flexibele werktijden, een collegiale sfeer en volop kansen om je vaardigheden verder te ontwikkelen. Onze focus op klanttevredenheid en innovatie maakt ons een aantrekkelijke werkgever voor iedereen die betekenisvol werk zoekt.
