SmartField Tech is looking for an experienced Deskside Support Engineer for an on-site IT support opportunity in Amsterdam, Netherlands. Location: Amsterdam, Netherlands Provide on-site deskside and end-user IT support. Troubleshoot desktop, laptop, hardware and software issues. Support Windows OS and enterprise applications. Install, configure and replace IT equipment and peripherals. Troubleshoot printers, monitors, docking stations and connectivity issues. Assist users with login, access and basic network problems. Manage incidents and service requests through ticketing systems. Escalate complex technical issues to the relevant support teams. Maintain accurate ticket documentation and meet SLA requirements. Deliver professional, customer-focused technical support. Experience in Deskside, EUC or Desktop Support. Good knowledge of Windows troubleshooting. Hands-on hardware and software support experience. Basic networking and connectivity troubleshooting. Familiarity with ITSM/ticketing tools. Strong communication and problem-solving skills. English communication skills required; Dutch is an advantage.
#J-18808-Ljbffr
Deskside Support Technician in Amsterdam werkgever: SmartField Tech
SmartField Tech biedt een professionele en klantgerichte werkomgeving waar medewerkers de kans krijgen om hun technische vaardigheden te ontwikkelen. Het bedrijf waardeert sterke communicatie en probleemoplossend vermogen, wat bijdraagt aan een ondersteunende cultuur. Medewerkers hebben toegang tot diverse IT-ondersteuningsprojecten die hun groei en ontwikkeling bevorderen.
