Shaman is seeking a proactive Customer Support Hero to be the first point of contact for users, handling inquiries, troubleshooting issues, and ensuring a seamless experience with our no-code, AI-assisted authoring platform. You will create helpful support content, maintain the Help Center, and collaborate with Product, CX, and Business Development to ensure a smooth and informed support experience. This is a 100% remote role within an international team, focusing on US business hours.
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