About Samyang Foods Europe Samyang Europe B.V. is the official European subsidiary of Samyang Foods, a globally recognized Korean producer of premium dried noodles and iconic K-food products. As the exclusive distributor in Europe, we bring the bold and authentic flavours of Korea to local markets. Our flagship product, the Buldak spicy noodle series, has captured the hearts of food enthusiasts worldwide, making Samyang synonymous with unforgettable spice and innovation.
Role Overview We are looking for a Sales Support Specialist to join our Sales team. In this role, you will be responsible for the smooth processing of customer orders and serve as a key contact point for customers across Europe. You will coordinate with internal teams (procurement, supply chain, demand planning) to ensure timely and accurate processing of sales orders, and you will support customers with updates and general inquiries. The ideal candidate has a customer-centered mindset, is well organized, and thrives in a dynamic, international environment.
Qualifications Essential
Bachelor's degree (or MBO/HBO) in Business, Administration, or a related field
1-3 years' experience in a sales support, order management, or customer service role (preferably FMCG, food, or trading industry)
Fluent in English (spoken & written), Korean is a plus
Strong MS Office skills, especially Excel and Outlook
Excellent communication and organizational skills, with attention to detail
Preferred
Experience with ERP systems (SAP, or similar)
Knowledge of Dutch or another major European language
Prior experience in an international environment
Key responsibilities Order & Documentation Management
Process customer orders accurately and on time
Prepare and communicate purchase orders, pro forma invoices, and commercial invoices
Ensure all sales-related documentation is complete, correct, and aligned with company procedures.
Customer Communication
Act as the go-to contact for customers regarding order status, delivery updates, and general questions
Provide excellent customer service, ensuring timely and professional communication
Build strong relationships with customers by proactively addressing their needs and requests
Internal Coordination
Liaise with Procurement and Supply Chain teams to ensure seamless order handling and delivery
Follow up internally to resolve issues that may delay customer orders
Share customer feedback and insights with the Sales team to support continuous improvement
Support & Reporting
Maintain accurate records in ERP and CRM systems
Support the Sales team with administrative tasks, reporting, and customer data management
Contribute to process improvements to enhance customer satisfaction and efficiency
What We Offer
A salary that ranges between €3100 and €3500 gross per month
Pension plan
Commuting benefit
Vitality Benefit (€50 a month)
Lease Bike Option
25 days of paid time off
Company laptop & phone
Free Accident & WIA Gap insurance
Great office location in the centre of Amstelveen
An international team of highly skilled colleagues
Salary 3100 - 3500 EUR (monthly)
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Sales Support Specialist in Amstelveen werkgever: Samyang Europe
Samyang Europe is een uitstekende werkgever die een dynamische en inclusieve werkomgeving biedt, perfect voor creatieve geesten die willen bijdragen aan de groei van een toonaangevend merk in de FMCG-sector. Medewerkers profiteren van uitgebreide groeimogelijkheden, een cultuur van samenwerking en innovatie, en de kans om impact te maken in diverse Europese markten. Met een focus op persoonlijke ontwikkeling en teamwork, is Samyang Europe de ideale plek voor professionals die betekenisvol werk zoeken.
