Quality Assurance (QA) Lead:
Develop, implement, and maintain the Quality Management System (e.g., ISO 9001) tailored to the Benelux market. Drive continuous improvement (PDCA) by analyzing business processes and optimizing them to support organizational growth. Lead audits and act as the primary point of contact for external certification bodies. Manage the CAPA (Corrective and Preventive Actions) process to ensure that quality deviations are addressed structurally. Define and monitor quality KPIs to report performance to the local management team. Security Management (ISMS):
Own and evolve the Information Security Management System (ISMS) in alignment with ISO 27001 and other relevant standards. Conduct comprehensive risk assessments to identify vulnerabilities and implement robust mitigation measures. Promote a culture of security by designing and delivering security awareness programs for all employees. Coordinate the response to information security incidents and drive the "lessons learned" process. Integrated Management:
Maintain a centralized and professional documentation structure (handbooks, policies, and SOPs). Provide direct reporting and strategic advice to the Managing Director on the state of quality and security (Management Reviews). Collaborate with global headquarters to align local operations with international corporate standards
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