Your primary responsibility will be to lead the successful implementation of our robotic systems
in warehouses, fulfillment centers, and logistics facilities. The expectation is that you are
fast-learning, independent, and can work with our engineering and go-to-market teams to make
our customers and industry partners successful.
You Will:
Deploy automation solutions including robots, software, and auxiliary hardware in customer warehouses and e-commerce fulfillment centers.
Configure, calibrate and test software and hardware for new, custom, or updated system deployments
Conduct on-site integration and test activities (or support these activities remotely) and evaluate post-go-live performance metrics.
Be the primary point of contact for customers in the field during install and go-live
Execute field retrofits, upgrades and repairs (or support these remotely); working with our mechanical, electrical, and software engineers on troubleshooting field issues
Contribute to engineering and business development projects at RHR HQ
Support RHR in global tradeshow and marketing efforts, deploying and supporting demo systems both directly and remotely, as well as representing RHR in these and other public events
Lead and support in-person and remote instruction and training for customers, industry partners, and RHR resources
You Have:
BS in EE/ME/CS or equivalent. Experience in services or deployment engineering positions is a plus
Fundamental knowledge of basic programming (Linux and/or Python experience is a plus)
Strong interpersonal skills to learn about local operations and to identify and build relationships with on-the-ground stakeholders such as warehouse managers and IT operators
Strong organization and time management skills; ability to cope with fluctuating workloads and high-stress situations
Mechanical and electrical repair skills. Are you a “tinkerer?”
Excellent written and oral communication skills
Be comfortable standing for up to 10 hours in one day testing our robots
Travel can fluctuate between 50-100% each month (can sometimes be lower, and includes international visits to customer sites)
Bonus Skills:
General understanding of network topologies such as VPNs, firewalls, and routers
Experience with PLC programming
Ability to write tools and scripts to automate repetitive tasks
Experience recording logs and documenting software bug
Experience with AI- usage and creativity encouraged
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Contactgegevens:
Recruitmentteam van RightHand Robotics, Inc.
