Technical Support Engineer (High-Tech Printing) in Utrecht

Technical Support Engineer (High-Tech Printing) in Utrecht

Utrecht Full Time 4500 - 4500 € / maand (geschat) Op locatie
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In één oogopslag

  • Taken: Help klanten met hun printmachines en zorg voor een soepele installatie.
  • Bedrijf: Een toonaangevend bedrijf in high-end drukpersen met een groeiend team.
  • Voordelen: Tot €4.500 salaris, hybride werken, 30+ vakantiedagen en een bedrijfsauto.
  • Overige informatie: Dynamische rol met internationale reizen en groeimogelijkheden.
  • Waarom deze baan: Word de expert die klanten vertrouwen en maak impact in de printindustrie.
  • Kwalificaties: Ervaring in de grafische industrie en sterke communicatieve vaardigheden.

Het verwachte salaris ligt tussen 4500 - 4500 € per maand.

The machine is the star. You are the one who makes it shine.

Picture this. A print company is about to invest in a new press, and the stakes are high. They have seen the brochures and heard the promises. Now they want proof.

That's where you walk in.

You load their paper, run their toughest job and let the press do its thing. The quality is razor sharp, and the room goes quiet for a second. Then the customer looks at you and says: "Okay. I'm convinced."

A few months later, you're back, this time at the customer's site. The new press has just been installed, the operators are a little nervous, and you're the one who gets them confident from day one. By the end of the week they're running jobs on their own, and they're already asking what else the machine can do.

That's a good week for a Technical Support Engineer.

The company Our client builds high-end printing presses for the print and packaging industry, machines that people in the business know and respect. Its digital printing activities are growing fast, which means new customers, new applications and new challenges. The team needs another product expert who can show, explain and support, and who enjoys doing it.

Your role You're the product specialist behind the machine, before and after the sale. You work with sales, service and engineering, and you're the one customers trust when it comes to what the machine can really do.

No two days are the same. One day you're in the showroom preparing a demo, the next you're on the phone with a customer who has a question, and the day after you're on a plane or on the road to an installation.

What you'll do:

Understand a customer's production needs and show how the machine fits them

Prepare and run demos that turn prospects into customers

Turn complex applications into clear, convincing scenarios for the sales team

Support first installations and make sure start-up goes smoothly

Help customers with settings, workflow and application questions in the early phase

Provide after-sales support and answer technical product questions

Share what you learn with Sales and Product Management

Help build tools, processes and knowledge within the digital team

You'll work closely with colleagues across Europe and travel regularly, mostly within Europe, to customers, exhibitions and other company locations.

Who you are You know the print industry inside out, and you love explaining it. You're just as comfortable at a production line as at a boardroom table.

You have a background in the graphic industry

You come from application support, technical support, print instruction or technical pre-sales

You understand workflow integration and production processes

You talk easily with operators and with directors

You are structured, self-driven and happy to build processes in a growing business

You are fluent in English, which is the working language of the role

You speak more than one European language? German or French will help you a lot, since much of the travel is within Europe

You are ready to travel regularly

What you get

Salary up to €4,500 gross per month, depending on experience and education

Company car

Hybrid working options

30+ vacation days

One-year contract with the intention of a permanent position afterwards

A key position in a growing, strategic part of the business

A varied, international environment with real responsibility

Training, development and room to grow towards a leadership role

Start date As soon as possible.

Location Utrecht region

Ready to be the one who makes the machine shine? If you want to be the person customers trust, before and after the sale, we'd love to hear from you.

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Technical Support Engineer (High-Tech Printing) in Utrecht werkgever: Resolvo Engineering B.V.

Als Maintenance Technician bij ons in Valkenswaard profiteer je van een dynamische werkomgeving binnen de moderne voedselproductie. We bieden een aantrekkelijk salaris tot €4.200 bruto per maand, 40 vakantiedagen, en een bonus aan het einde van het jaar, naast uitstekende mogelijkheden voor persoonlijke groei en ontwikkeling. Onze sterke focus op innovatie en teamactiviteiten zorgt ervoor dat je niet alleen bijdraagt aan de efficiëntie van onze productie, maar ook deel uitmaakt van een hecht en professioneel team.

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Contactgegevens:

Recruitmentteam van Resolvo Engineering B.V.

Wij denken dat je deze vaardigheden nodig hebt om als Technical Support Engineer (High-Tech Printing) in Utrecht te schitteren

Technische Ondersteuning
Productexpertise
Demonstratievaardigheden
Communicatievaardigheden
Klantgerichtheid
Probleemoplossend vermogen
Workflow-integratie