Product Director – Conversational AI CS & Pharma Advisory (m/f/d) Utrecht Posted on 14.05.2026 in Amsterdam

Product Director – Conversational AI CS & Pharma Advisory (m/f/d) Utrecht Posted on 14.05.2026 in Amsterdam

Amsterdam 75600 - 92400 € / jaar (geschat) Op locatie
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In één oogopslag

  • Taken: Leid de transformatie naar AI-gestuurde klantenservice en advies in de gezondheidszorg.
  • Bedrijf: Redcare Pharmacy, Europa's nummer 1 e-apotheek met een innovatieve cultuur.
  • Voordelen: Zinvolle carrière met een focus op gezondheid en samenwerking.
  • Overige informatie: Een dynamische omgeving met kansen voor persoonlijke en professionele groei.
  • Waarom deze baan: Maak impact door AI te integreren in klantinteracties en verbeter de zorgervaring.
  • Kwalificaties: Ervaring in productstrategie en leiderschap in technologie of gezondheidszorg.

Het verwachte salaris ligt tussen 75600 - 92400 € per jaar.

  • About
  • Redcare

Pharmacy: As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation.

We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”.

If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.

About the role: At Redcare, millions of customer interactions span from simple order questions to complex pharma advisory — and we are transforming how these are handled through AI.

In this role, you will lead the shift toward

AI-powered customer service and advisory , building systems that are fast, accurate, and safe in a healthcare context.

As Product Director for Conversational AI, you will own the end-to-end product strategy across chat, voice, and self-service , while leading a team of Product Managers and driving cross-functional collaboration across operations, engineering, and data science.

This is a highly impactful leadership role where you shape how customers interact with Redcare at scale.

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Product Director – Conversational AI CS & Pharma Advisory (m/f/d) Utrecht Posted on 14.05.2026 in Amsterdam werkgever: Redcare Pharmacy

Redcare Pharmacy is an excellent employer that prioritizes a supportive and collaborative work environment, ensuring every employee feels valued and contributes to our mission of health for all. With a strong focus on personal development through various training opportunities and flexible working arrangements, including the option for remote work, we empower our team members to thrive both professionally and personally. Our unique benefits, such as employee discounts and comprehensive onboarding, make Redcare Pharmacy a rewarding place to build a meaningful career.

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Contactgegevens:

Recruitmentteam van Redcare Pharmacy

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Leiderschap
Productstrategie
Conversational AI
Klantinteractie
Cross-functionele samenwerking
Teammanagement
Data-analyse