As an Operations Coordinator, you ensure that our recruitment team of 25 recruiters can perform at their best. You manage the central daily planning for the hiring team, build clever automations in our software (including Fountain and Aircall), and safeguard the quality of the recruitment process. In doing so, you streamline the intake of our Shoppers, who pick orders in the FCs, and our Runners, who handle deliveries from our Hubs. Thanks to your data-driven approach and system administration, the recruitment process runs at lightning speed and peak efficiency.
You are responsible for the central daily planning of our 25 recruiters. You track wait times in real time and quickly bring in extra team members to help, ensuring every applicant is assisted within 30 seconds. You are the main point of contact for our software and telephony platforms (such as Fountain, Aircall, and Google Sheets). You come up with creative ways to cut down manual work, such as self-scheduling tools for applicants or automated chat functions to answer FAQs. Tracking data and reporting:
Managing compliance and documentation:
You align daily with the team’s two supervisors. Fluent in Dutch and English Available full-time and willing to work on-site at our Utrecht office every day Strong analytical and data-driven mindset paired with a hands-on, results-oriented approach Passionate about optimizing workflows through data analysis and continuous system enhancements. A role model for the team: professional, enthusiastic, and highly proactive
Picnic Perks
Fresh lunch, coffee, and snacks: Enjoy on-site breakfast, a freshly prepared daily lunch, and plenty of snacks and fruit to keep your energy up!
Manager Operations in Utrecht werkgever: Picnic GmbH Germany
Bij Picnic zijn we trots op onze dynamische en ondersteunende werkomgeving in Utrecht, waar je als Operations Coördinator een cruciale rol speelt in het optimaliseren van ons recruitmentproces. We bieden niet alleen een competitief salaris en aantrekkelijke voordelen zoals een verse lunch en korting op zorgverzekeringen, maar ook volop mogelijkheden voor persoonlijke groei en ontwikkeling, waaronder een Leadership Bootcamp en toegang tot professionele psychologen. Sluit je aan bij ons enthousiaste team en help ons de ervaring van kandidaten te verbeteren terwijl je werkt met slimme systemen en processen.
