The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth.
The Opportunity We are looking for a detail-oriented and commercially aware Services Project Manager to drive the installation of retail display projects. This role will work closely with the commercial team.
The Role: Services Project Manager The Services Manager is responsible for leading and coordinating installation operations and manages a robust network of existing and new installation partners. The role ensures the successful execution of project installations, while also owning the strategy and delivery of spare parts and maintenance programs across the region.
Job Title : Services Project Manager
Reporting to : Services Team leader
Hours of Work:
40 hours per week.
Key Responsibilities Project Oversight
Oversee end-to-end installation project delivery, ensuring timelines, budgets, and quality standards are met
Implement best practices and continuous improvement initiatives across the installation function & process
Partner Network Management
Maintain and expand a reliable network of installation partners across EMEA
Evaluate partner performance and ensure compliance with company standards and project requirements
Negotiate contracts and service level agreements with new and existing partners
Spare Parts & Maintenance Programs
Develop and manage EMEA-wide spare parts logistics and inventory strategies
Oversee preventive and reactive maintenance programs to ensure long-term project sustainability
Collaborate with internal teams to optimize parts sourcing, distribution, and cost efficiency
Cross-Functional Collaboration
Work closely with Sales, Operations, and Client Services to align installation plans with client expectations
Provide technical and logistical support during pre-sales and project scoping phases
Ensure accurate reporting and documentation of installation activities and KPIs
Key Skills and Experience
Proven experience in managing installation projects across multiple countries in EMEA
Strong leadership skills with experience managing teams and external partners
Excellent organizational and communication abilities
Familiarity with spare parts logistics and maintenance program design
Willingness to travel across EMEA as required
#J-18808-Ljbffr
Services Project Manager in Mijdrecht werkgever: OUTFORM
Bij The Outform Group in Mijdrecht krijg je de kans om te werken in een innovatieve en dynamische omgeving waar creativiteit en technologie samenkomen. We bieden een stimulerende werkcultuur die gericht is op samenwerking en groei, met volop mogelijkheden voor persoonlijke ontwikkeling en het aangaan van uitdagende projecten. Als Account Project Manager ben je niet alleen verantwoordelijk voor het leiden van complexe projecten, maar ook voor het opbouwen van sterke relaties met onze klanten, wat zorgt voor een betekenisvolle en lonende werkervaring.
