Do you want to work in the travel industry and build a career in customer service? Our client is looking for Dutch-speaking Customer Service Representatives in Amsterdam! Join our client’s team as a Customer Service Representative, assisting passengers with travel-related inquiries while delivering outstanding service. Enjoy a paid training program, hybrid working conditions, and excellent development opportunities in an international environment. What will you do?
Assist passengers via phone with questions about bookings, flights, luggage, upgrades, and loyalty programs Provide accurate and efficient solutions to customer inquiries Handle special requests and complex cases with a solution-oriented mindset Use reservation and CRM systems to manage customer interactions Deliver excellent service and exceed customer expectations Collaborate with colleagues and other departments to ensure smooth operations Continuously develop product knowledge through training and cross-skilling Candidate profile
Minimum MBO level 4 or equivalent working and thinking level Previous experience in customer service or call center is preferred Fluent in Dutch and English, both written and spoken Strong communication and problem-solving skills Comfortable working with complex computer systems Team player with an international mindset Flexible, service-oriented, and proactive attitude Employer offers
Paid full-time training (3 weeks) Seven-month contract with long-term opportunities Hybrid working model (minimum two days working from home) Travel allowance or full public transport reimbursement Work-from-home allowance Holiday allowance and end-of-year bonus Pension plan and additional benefits such as bicycle plan Flight ticket discounts after one year of employment Opportunity to work temporarily from abroad (conditions apply) Continuous training and career development opportunities Modern office environment in Amsterdam (Westerpark) Regular social events and team activities About Amsterdam
Amsterdam offers a vibrant international environment with a unique mix of culture, history, and modern city life. With its canals, diverse neighborhoods, and excellent work-life balance, it is an attractive destination for professionals looking to grow their careers abroad.
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Dutch speaking Sales & Service Agent to Amsterdam werkgever: Multilingual Jobs Worldwide
Onze partner is een toonaangevend online reviewsplatform dat consumenten en bedrijven in staat stelt om op een open en betrouwbare manier feedback te geven. Werken in Amsterdam biedt niet alleen een dynamische werkomgeving met een sociale en samenwerkende cultuur, maar ook uitstekende mogelijkheden voor persoonlijke en professionele groei. Met een hybride werkmodel, competitieve salarissen en een focus op welzijn, is dit de ideale plek voor gedreven salesprofessionals die impact willen maken in de SaaS-industrie.
Contactgegevens:
Recruitmentteam van Multilingual Jobs Worldwide
