The ServiceNow Cloud Engineer will join an in-flight ServiceNow programme where the
platform is already in place and delivery activity has already begun. The role will provide
hands-on technical engineering support across ServiceNow environments, integrations,
cloud connectivity, automation, configuration, testing, deployment and operational
readiness.
Skills & Experience Hands-on ServiceNow engineering experience, including configuration, scripting, workflows, Flow Designer, business rules, client scripts, UI policies, scheduled jobs and platform utilities.
Experience supporting an in-progress ServiceNow implementation, remediation and release preparation.
Knowledge of ServiceNow instance application repository, cloning, upgrades and release controls.
Experience building and supporting integrations using REST/SOAP APIs, IntegrationHub, import sets, transform maps, MID Server, connectors, web services and enterprise integration patterns.
Understanding of cloud and hybrid infrastructure concepts, including networking, identity, monitoring, security, access control, data movement and operational support processes.
Ability to troubleshoot configuration, integration, data, access, workflow, performance and environment issues in a structured and pragmatic way.
Experience supporting technical testing, defect triage, remediation, deployment readiness, release activities and transition to support.
Good understanding of ITIL, ITSM processes, service management tooling and operational support models.
Strong collaboration skills with architects, developers, testers, cloud engineers, integration teams, security teams, operations and business stakeholders.
Ability to produce clear technical documentation, runbooks, configuration notes, deployment records, integration documentation and handover materials.
Software Designer in The Hague werkgever: MPower Plus
Mpower Plus biedt een stimulerende werkomgeving in Zaandam, waar AS400 / IBM i Engineers de kans krijgen om hun vaardigheden te ontwikkelen en bij te dragen aan uitdagende projecten. Met een focus op samenwerking en innovatie, ondersteunt het bedrijf de professionele groei van zijn medewerkers door middel van training en ontwikkeling, terwijl het ook een cultuur van eigenaarschap en continuïteit bevordert. Werken bij Mpower Plus betekent deel uitmaken van een dynamisch team dat zich inzet voor het leveren van hoogwaardige oplossingen in een snel veranderende technologische omgeving.
