Dutch Speaking Video Streaming Customer Experts
About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO services, we pride ourselves on delivering bespoke career solutions that empower professionals to excel in the most dynamic sectors, including the fast-paced world of digital entertainment.
Job Overview We are currently scouting for talented individuals to join our team as Dutch Speaking Video Streaming Customer Experts. This Dutch Speaking Video Streaming Customer Experts position in Greece offers a unique opportunity to provide premium support for one of the world's most renowned streaming platforms, ensuring that subscribers enjoy a seamless and immersive viewing experience.
Key Responsibilities
Provide world-class customer support via chat, email, and phone for a leading streaming platform
Assist users with technical troubleshooting regarding streaming quality, connectivity, and playback issues
Manage account inquiries, including billing, subscription tiers, and content accessibility concerns
Ensure high satisfaction levels by delivering empathetic and solution-oriented communication in Dutch
Collaborate with cross-functional teams to report recurring technical trends and improve the overall streaming user journey
Maintain comprehensive product knowledge to guide subscribers through the platform's features and latest content releases
Adhere to security and privacy guidelines to protect user data within the streaming ecosystem
Requirements
Native or fluent Dutch (spoken and written)
Proficient in English (working language)
Valid EU passport (mandatory)
A deep passion for the streaming industry and digital media
Strong problem-solving abilities and a customer-centric mindset
Previous experience in high-volume customer service or support roles is preferred
Benefits What We Offer
Competitive Monthly Salary
2 Extra Salaries Per Year (13th and 14th salary)
Monthly Performance Bonus for achieving quality and productivity goals
Fully Paid Relocation Package (flight tickets, airport transfer, and initial hotel accommodation)
Comprehensive professional training programs to excel in our Dutch-speaking jobs
Full Private Health Insurance and extensive employee benefits
The opportunity to build a career in one of the most exciting, sun-drenched locations in Europe
Life in Greece Embrace a vibrant new chapter by securing one of the most sought-after Dutch-speaking jobs in Greece. Known for its world-famous Mediterranean climate, Greece offers a stunning blend of ancient history, breathtaking islands, and a modern urban culture that thrives year-round. Choosing this Dutch Speaking Video Streaming Customer Experts position in Greece means waking up to sunshine and enjoying an unparalleled work-life balance.
Beyond the career growth, living in Greece provides an affordable and high quality of life. From the culinary delights of authentic Mediterranean cuisine to the welcoming nature of the local community, you will find that Greece is the perfect backdrop for your next professional adventure. We provide full relocation support to ensure your transition to working in Greece is smooth, stress‑free, and successful.
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Dutch Speaking Video Streaming Customer Experts - Work Remote In Greece in Amsterdam werkgever: Mercier Consultancy MD
Mercier Consultancy MD biedt een unieke kans voor Nederlandstalige klantenservicemedewerkers om te werken in het prachtige Griekenland. Met een volledig betaald relocatiepakket en een competitief salaris, krijg je de kans om je carrière te ontwikkelen in een ondersteunende en dynamische werkomgeving. Onze cultuur is gericht op teamwork en persoonlijke groei, waardoor je niet alleen bijdraagt aan klanttevredenheid, maar ook aan je eigen professionele ontwikkeling in een internationale setting.
Contactgegevens:
Recruitmentteam van Mercier Consultancy MD
