Dutch Speaking iRobot Support Specialist
About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and leading organizations across Europe. We specialize in sourcing top-tier professionals for the most sought-after jobs in Bulgaria, ensuring a seamless transition and a prosperous career path for every candidate we represent.
Job Overview We are currently seeking a highly skilled individual for a Dutch Speaking iRobot Support Specialist position in Bulgaria to provide premium technical assistance within the innovative consumer electronics sector. This role offers an exceptional opportunity to advance your professional profile while enjoying a high quality of life in a vibrant, growing tech hub.
Key Responsibilities
Provide expert technical troubleshooting and guidance for premium iRobot consumer electronics products
Ensure high-level customer satisfaction by resolving technical queries via phone, email, and chat
Maintain comprehensive knowledge of the latest consumer electronics technology and smart home automation devices
Document all customer interactions accurately within our CRM to maintain a high standard of service excellence
Assist clients with product setup, software updates, and advanced hardware maintenance troubleshooting
Collaborate with international teams to optimize support workflows and enhance the overall user experience
Uphold the premium brand reputation of our consumer electronics partners in every interaction
Requirements
Native or fluent Dutch (spoken and written) is strictly required for this position
Valid EU passport (mandatory)
Strong technical aptitude and a genuine passion for the consumer electronics industry
Excellent communication skills with the ability to explain complex technical concepts simply
A proactive, problem-solving mindset suited for a fast-paced, high-tech environment
Experience in customer support or service desk roles is considered a significant advantage
Benefits What We Offer
Competitive Monthly Salary
Fully Paid Training on the latest consumer electronics hardware
Comprehensive Health Insurance
Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Sofia
Monthly Performance Bonus linked to service quality
Professional growth opportunities within the global tech sector
And Much More..
Life in Bulgaria Choosing one of the available jobs in Bulgaria means immersing yourself in a culture that perfectly blends historical charm with modern European city living. Bulgaria boasts a diverse climate, from sunny summers to picturesque winters, offering endless possibilities for weekend excursions. Whether you are exploring the vibrant capital of Sofia or the scenic mountains, you will find that Bulgaria provides an unparalleled lifestyle for expatriates.
With a low cost of living, fantastic local cuisine, and a growing community of international professionals, relocating to this beautiful country is a decision for both your career and your quality of life. We ensure that every Dutch Speaking iRobot Support Specialist position in Bulgaria is supported by a comprehensive relocation package, making your move to Bulgaria as smooth and enjoyable as possible.
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Dutch Speaking iRobot Support Specialist - Work In Sofia, Bulgaria in Amsterdam werkgever: Mercier Consultancy MD
Mercier Consultancy MD biedt een unieke kans voor Nederlandstalige klantenservicemedewerkers om te werken in het prachtige Griekenland. Met een volledig betaald relocatiepakket en een competitief salaris, krijg je de kans om je carrière te ontwikkelen in een ondersteunende en dynamische werkomgeving. Onze cultuur is gericht op teamwork en persoonlijke groei, waardoor je niet alleen bijdraagt aan klanttevredenheid, maar ook aan je eigen professionele ontwikkeling in een internationale setting.
Contactgegevens:
Recruitmentteam van Mercier Consultancy MD
