You are social, service-minded and not afraid to pick up the phone. You communicate clearly and stay friendly, even when things get a bit hectic. You learn quickly. Experience is a plus, but our motivation and attitude make the real difference.
Your responsibilities You assist customers via phone, email and chat with a wide range of questions in Dutch, and needed, also in English of French. Sometimes the questions are simple, sometimes more challenging. You remain calm, think along and come up with solutions. You accurately process customer information, keep track of ongoing requests and escalare when necessary. No two days are the same, and that's exactly what you enjoy. At the end of the conversation, the customer feels heard. Mission accomplished.
About us Krijn Verwijs is a true family-owned business. We have become who we are by working honestly, practically and transparently. Sustainability is at the heart of what we do. We want yo leave the sea in better condition for future generations. This ambition has shaped us into an experienced and reliable supplier of everything the sea has to offer.
What do we offer you?
The prospect of a permanent contract
An active staff association organising fun and surprising activities throughout the year
Attractive employment conditions, including 24/7 accident insurance coverage
Employee discounts on delicious products from the sea
The opportunity to build up additional vacation days
An environment where you can develop yourself and take on increasing responsibility
We are happy to think along with you about a working schedule that fits your situation (flexible working hours and remote working)
A unique workplace located directly on the Oosterschelde
What do we ask?
A customer-focused mindset
Proficiency in English and/or French is a plus
Stress-resistant and solution-oriented
Basic administrative skills
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Contactgegevens:
Recruitmentteam van Krijn Verwijs Yerseke BV
