Reference: TEGR GET READY FOR NETFLIX & CHILLING IN BEAUTIFUL GREECE Athens is a city that combines ancient heritage with modern living, offering a unique and captivating atmosphere. Enjoy a lively nightlife, with bustling bars and clubs that come alive after sunset. Bask in the warm Mediterranean climate, with long summers and mild winters. Experience the genuine hospitality of the Greek people and the laid-back lifestyle. Coming from Denmark, you will also find appreciation in a low tax rate, a lower cost of living, and a whole lot of majestic mountains with sea views - in a much warmer climate than in Denmark. And on top of that you will be able to add valuable work experience from a big Telemarketing Company providing support to Netflix on your CV - AND from the comfort of your own home! *YOU NEED A EUROPEAN PASSPORT TO APPLY* We Offer
Work from your own home Get 2 extra salaries per year (total of 14 salaries) Performance bonuses Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer) Relocation package (flight, airport pickup, and accommodation) Private health package Real estate agent on our account to help you find an apartment Assistance in opening a Greek bank account, tax paperwork The Job
Working in customer support first of all means that you are the first point of contact between the Danish customers and the company that provides all customer support for Netflix. Therefore, you will be representing Netflix as a company and providing professional technical support with whatever inquiries they have - everything from payment issues, launching of new series, forgotten passwords, error messages, and account sharing. Therefore, it is important that you are a problem-solving individual with a positive attitude. You will receive the necessary training before you start handling customers! Your daily work will include tasks like these: Provide the highest level of support to our customers via phone and email on a range of issues Give accurate, valid, and complete information by using the proper procedures Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations, and productivity targets Create a great customer experience that people value and we are proud of Be responsible for following the direction of the management and providing feedback Your Qualifications
You speak and write Dutch at a native level and you are fluent in English (B2). Experience in customer support is a plus but not a must. You have a basic understanding and level of computer handling skills. Excellent multitasking skills. You have a desire to learn and advance, and be a curious investigator and problem solver. Strong communication skills with excellent phone conversation skills, attentive listening skills. You have good interpersonal relationship building skills. If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help!
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Dutch Customer Service Agent for Netflix - Athens (Remote) in Groningen werkgever: JobSquad ApS
Als Dansk Kundeservicemedarbejder hos GROHE i Holland, får du mulighed for at arbejde i et dynamisk og internationalt miljø, hvor medarbejdertrivsel er prioriteret. Vi tilbyder en konkurrencedygtig pakke med flyttehjælp, sundhedsforsikring og en ubegribelig kontrakt, samt omfattende træning og sociale arrangementer, der gør din arbejdsplads til dit andet hjem. Med fokus på personlig udvikling og teamånd, er dette en fantastisk chance for at vokse både professionelt og personligt.
