Overview
As a UX Writer in Booking.com’s UX Writing and Content Design team within the Marketplace, you craft clear, concise messaging for loyalty and commercial incentives across web and app. You work embedded with product teams to shape language that builds trust, drives engagement, and supports long-term relationships. You collaborate with PMs, PMMs, designers, and researchers to deliver scalable, end-to-end experiences for millions of travellers and partners.
Arbeidsvoorwaarden / Benefits
- Hybrid working
- Generous leave including parental leave
- Access to online learning platforms
- Headspace membership
- Commuting and bike reimbursement
- Discounts and wallet credits
Verantwoordelijkheden
- Write clear, concise copy across online channels and end-to-end experiences to impact business metrics
- Provide context to Language Specialists to enable effective localization
- Measure impact using qualitative and quantitative data and iterate based on insights
- Align messaging with craft standards by collaborating with other UX Writers
- Partner with Product Managers, Designers, Researchers, Developers and others to execute business strategy through writing
Belangrijkste vereisten
- Minimum 3 years of UX Writing experience in e-commerce or data-driven product teams
- Native English fluency
- Portfolio demonstrating UX writing experience
- Experience writing for complex, multi-touchpoint systems such as loyalty programmes or lifecycle-driven experiences
- Marketing or creative background with strong tone of voice, brand storytelling, and persuasive writing
- Ability to apply behavioral and psychological principles to shape user perception and engagement
- Strong advocate for users and commitment to crafting engaging experiences
- Copy that is intuitive, scalable, and futureproof
- Technical savvy with understanding of experimentation and deriving insights from research
- Can-do attitude, independent and team-oriented, open to feedback and iterations
- Comfort working with diverse teams and stakeholders and strong attention to detail
- Ability to prioritize multiple projects and stakeholders
- collaboration
- communication
- attention to detail
- data-driven decision making
- experimentation and analytics
- qualitative and quantitative research methods
UX Writer II - Loyalty and Commercial Incentives in Amsterdam werkgever: Jobrapido
StarPark is een uitstekende werkgever die je de kans biedt om te werken op diverse evenementen en festivals, waar je in een informele en prettige werksfeer kunt bijdragen aan de veiligheid van bezoekers. Met flexibele werkmogelijkheden en goede begeleiding vanuit het team, stimuleert StarPark persoonlijke groei en ontwikkeling, waardoor je niet alleen waardevolle ervaring opdoet, maar ook de mogelijkheid hebt om door te groeien binnen de organisatie. Wij verwelkomen iedereen, ongeacht achtergrond, en geloven dat jouw talent het belangrijkste is.