Overview
As Senior Research leader, you steer customer understanding and shape the future of travel experiences. You lead a high-performing research team and partner with cross-functional product teams to translate data and insights into strategy. You guide end-to-end research programs across the product lifecycle and collaborate with data, analytics, and UX to inform product direction. You’ll communicate impact clearly to senior stakeholders and champion user-centered practices at scale. This role offers influence over how guests and partners experience Booking.com.
Arbeidsvoorwaarden / Benefits
- annual paid time off
- hybrid working with flexibility
- HQ campus in Amsterdam with on-site meals and facilities
- commuting and bike reimbursement
- employee discounts and wallet credits
- online learning and mentorship programs
Verantwoordelijkheden
- Advocate for users and keep their needs central to design decisions
- Lead and develop a team, including other managers
- Collaborate with Research Director to define research quality and process improvements
- Translate company objectives into a multi-year research data roadmap with cross-functional alignment
- Coordinate research across multiple data sources to inform strategy and product roadmaps
- Drive cross-functional collaboration with Analytics, Marketing, and Data & Reporting teams
- Deliver executive-ready communications translating research into actionable product guidance
- Lead and disseminate research insights to maximize organizational impact
- Set up research processes and data-informed practices across product teams
- Define and measure UX goals, KPIs, and metrics with cross-functional partners
- Promote user-centered design and educate others on this approach
Belangrijkste vereisten
- 10+ years of UX research delivery experience
- Degree or higher degree in psychology, behavioural sciences, HCI, economics or similar professional experience
- Strong quantitative research experience (statistics or data science)
- Proven track record serving as research craft lead to senior stakeholders
- Experience managing managers and growing research teams
- Experience delivering primary and secondary UX research methods
- Experience leading UX research projects at scale
- Proven ability to translate research into influential product recommendations
- Personable and adaptable
- Analytical and inquisitive
- Collaborative and facilitative
- Quantitative research methods (statistics, data analysis)
- Qualitative methods (surveys, interviews, focus groups, diary studies)
- Secondary/expert methods (lit reviews, cognitive walkthroughs)
Senior Quantitative Research Manager in Amsterdam werkgever: Jobrapido
StarPark is een uitstekende werkgever die je de kans biedt om te werken op diverse evenementen en festivals, waar je in een informele en prettige werksfeer kunt bijdragen aan de veiligheid van bezoekers. Met flexibele werkmogelijkheden en goede begeleiding vanuit het team, stimuleert StarPark persoonlijke groei en ontwikkeling, waardoor je niet alleen waardevolle ervaring opdoet, maar ook de mogelijkheid hebt om door te groeien binnen de organisatie. Wij verwelkomen iedereen, ongeacht achtergrond, en geloven dat jouw talent het belangrijkste is.
