Overview
Based in Amsterdam, you will own the renewal cycle for UK/EMEA accounts, driving churn reduction and timely renewals while spotting upsell and extension opportunities. You’ll coordinate with Field Sales, Channel Partners, and End Users to deliver cross-platform solutions and provide accurate renewal forecasts. In a fast-paced, performance-driven environment, you will articulate the company’s value and growth opportunities to customers. This is a strategic renewals role within a growing cybersecurity business.
Verantwoordelijkheden
- Manage assigned territory for renewals, including quoting, forecasting, and booking
- Drive churn reduction and improve on-time renewal rates
- Identify upsell, consolidation, and term extension opportunities
- Assess customer accounts to determine evolving business needs and coordinate cross-platform solutions
- Provide timely renewal forecasts using SFDC and other tools weekly, monthly, and quarterly
- Communicate the value proposition and opportunities clearly to stakeholders
- Coordinate with Field Sales, Inside Sales, Channel Partners, and End Users to drive expansion
- Own the full renewals cycle from quote generation to closure
- Maintain alignment with Sales Account Managers on customer needs and status updates
Belangrijkste vereisten
- Experience managing a customer base in the EMEA, with UK&I focus preferred
- 3+ years in Sales, Subscription Renewals, Customer Success, or Contract Management
- Ability to learn new technologies and apply analytical thinking
- Proven track record of meeting/exceeding targets in sales
- Excellent time management, organization, and interpersonal communication
- Skilled in building complex quotes with non-standard configurations
- Proficient in Salesforce for forecasting and CPQ tools
- Strong forecasting ability and proven sales performance
- In-depth product knowledge across relevant offerings
- Exceptional communication and presentation skills
- Advanced proficiency in sales systems and quoting processes
- strong communication
- relationship building
- problem solving
- Salesforce
- CPQ (Configure, Price, Quote) tools
- forecasting
Renewal Account Manager in Amsterdam werkgever: Jobrapido
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