Why This Role Is Exciting This isn't your typical service engineering position.
You'll work directly with major international customers, supporting sophisticated production environments across Europe, the Middle East and Africa. One week you could be commissioning new equipment at a state-of-the-art manufacturing facility, the next you'll be delivering technical training, troubleshooting performance issues, or helping customers maximise the efficiency of their production lines.
You'll become a recognised technical expert while gaining exposure to different cultures, technologies and manufacturing environments throughout the region.
What You'll Be Doing As our
Service Engineer - Key Accounts , you'll play a vital role in ensuring our customers receive world-class service and technical support. You'll:
Install and commission Ishida equipment across EMEA
Diagnose faults, carry out repairs and perform preventative maintenance
Build trusted relationships with key account customers and become their go-to technical expert
Deliver technical training and share expertise with customer teams
Support installation projects and help customers optimise equipment performance
Collaborate with local service teams, engineers, customer service colleagues and account managers across multiple countries
Support new product introductions and emerging technologies
Travel extensively throughout EMEA to support customer sites
Represent Ishida at customer events and industry exhibitions when required
Identify opportunities to improve customer performance and service delivery
What We're Looking For We're interested in hearing from engineers who are technically capable, customer-centric and excited by international travel.
Experience within food manufacturing, engineering or a related technical industry
Strong electrical and mechanical engineering knowledge
Excellent problem-solving and fault-finding skills
Confident communicator who can explain technical information clearly
Basic working knowledge of German
Ability to work independently and as part of an international team
Willingness to travel extensively throughout EMEA
Willingness to undertake a comprehensive training programme involving significant travel
Based in Germany or the Netherlands within approximately 350km of Düsseldorf
Previous field service engineering experience
Experience installing, commissioning and repairing industrial machinery
Food manufacturing experience
Experience supporting key account customers
Knowledge of full-line or OEM equipment
What You'll Bring We're looking for someone who is:
Naturally customer-focused
Positive, enthusiastic and proactive
Organised and self-motivated
Adaptable and comfortable working internationally
Passionate about learning and developing new skills
A collaborative team player who enjoys helping others succeed
Why Join Ishida Europe? At Ishida, we believe our people are our greatest asset. That's why we're committed to investing in your development, empowering decision-making, and creating opportunities for long-term career growth.
When you join our team, you'll benefit from:
Working for a global technology leader
Extensive technical and professional training
International travel and exposure to world-class manufacturing environments
Opportunities to work with the latest technologies and new product developments
A collaborative, supportive and expert engineering community
The opportunity to make a genuine impact with some of our most important customers
Advertised:
26 Oct 2026 W. Europe Standard Time Applications close:
#J-18808-Ljbffr
Contactgegevens:
Recruitmentteam van Ishida Europe Limited
