Process Improvement Consultant in Amsterdam

What will you do as a Process Improvement Consultant at IMPROVEN?

In this role, you help organisations to work smarter, more efficiently and more effectively. You’ll delve into processes, identify where bottlenecks arise and translate your analyses into sustainable improvements. In doing so, you’ll combine process optimisation with change management: you’ll not only advise on how things can be improved, but also help organisations to actually implement and embed those improvements. You’ll work with various stakeholders, facilitate workshops, analyse processes and implement new working methods that deliver immediately visible results. Some of your duties

Facilitating workshops with staff, stakeholders and management to identify processes, bottlenecks and opportunities for improvement. Mapping and analysing complex processes, identifying where delays, errors or inefficiencies arise, and translating these into concrete proposals for improvement. Analysing process data, performance and operational information to provide organisations with evidence-based advice and practical measures for improvement. Carrying out projects across a range of sectors, such as the energy sector, local authorities and other organisations dealing with complex social issues. Improving operational processes, for example at network operators in relation to smart meters, fault handling or other crucial services. Getting involved in the day-to-day running of an organisation – for example, within the local authority’s tax department – so that you understand processes from the inside and develop improvements that actually work. The design and implementation of new working methods that enable departments, teams or entire supply chains – such as those involved in the energy transition – to collaborate more efficiently. This is where you recognise yourself?

You are looking for a role in which you

substantive challenge ,

autonomy

and

visible impact

combines. You have at least

3 years’ relevant work experience

inside

process improvement, project management, operational management or organisational change , for example as a project consultant, process consultant or business analyst. You want organisations

leaving them better than you found them : with more efficient processes, greater control over performance and a culture of continuous improvement. You can

analyse complex situations

and translate them into clear choices, actions and priorities. You’re a good listener, you ask the right questions and you make sure that

to foster understanding and be understood

is always the main focus. You have a

HBO/WO background , e.g. business administration, public administration, project management, business computer science or similar. You have knowledge of and experience with methodologies such as

BPM, Lean Six Sigma, (SAFe) Agile and PRINCE2 . A certification in

Lean Six Sigma Green or Black Belt

is an advantage. In addition, experience with

digitisation, automation or robotisation

a lovely addition. Your speaking and writing are excellent

Dutch

and

English Your

communicates

clear , interacts easily with various stakeholders, is adept at managing expectations and

is not afraid to advise customers

on process improvements, changes and the decisions that go with them. You enjoy working in a

consultancy environment

in which responsibility, ownership, cooperation and quality are central. This is what else you are looking for in a job

A substantive

strong

and

versatile

a role in which you support organisations in

process optimisation ,

change management

and the realisation of

lasting

improvements . A culture in which

professional space, trust and development

central. A

regular employment

With flexibility in hours and workplace. Salary between

€3,500 and €4,400

e.g. full-time, suited to your experience Flexible travel scheme: choose a

mobility allowance

or

lease car 28 holidays

for full-time employment Hybrid working : at the customer, in the office and at home Regular IMPROVEN benefits (including laptop/phone, pension and events), plus structural focus on knowledge sharing and professional development. An active

IMPROVEN community

with sports activities, social events and knowledge sharing. A professional culture in which

quality is leading ,

entrepreneurship is encouraged

and

responsibility is trusted . The opportunity to explore

which form of contract

best suits you. Your team

Our team from

Process Improvement

specialises in Continuous Improvement using methodologies such as Lean Six Sigma, Kaizen, BPM and PDCA. We analyse and optimise our clients‘ processes, using tools such as low-code and agile cloud applications. There is no ’one-size-fits-all’ solution. In every complex project – whether it involves a new strategy, the implementation of an IT system or another structural change – there is one key common factor: optimising processes and ensuring they align with one another. We are keen to involve our clients’ staff in understanding how our advice was developed and how everyone can ultimately embrace the change during implementation. That is why it is important that you have strong communication skills and good presentation skills. Building understanding and being understood is mutually essential.

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