Technical Consultant / Customer Support Engineer
Remote (Europe) | Full-time | €60.000 - €80.000 (NL) For a fast-growing technology company in the energy and data analytics space, we are looking for a Technical Consultant / Customer Support Engineer who enjoys combining technical problem-solving with customer interaction. This is not a traditional support role. Think of it more as a customer-facing developer position where you help customers get the most out of a complex SaaS platform, solve technical challenges and contribute to implementations. A natural next step could be towards Technical Consultant or Solution Engineering. The role
You will become the technical point of contact for international customers, supporting them on challenging issues within a cloud-based data platform. You will investigate incidents, troubleshoot environments, support implementations and help customers through training and consultancy. The team is fully remote, highly autonomous and values initiative. There is no micromanagement and no predefined playbook for every problem. You're expected to take ownership, dive into technical challenges and figure out the best solution. Key responsibilities
Investigate and resolve complex technical issues Work directly with customers on implementations and adoption Deliver technical guidance and training sessions Troubleshoot Python-based applications and cloud environments Automate recurring issues and improve support processes Collaborate with developers, consultants and customers Act as a trusted technical advisor for clients What we're looking for
Bachelor's or Master's degree in Computer Science or similar Strong Python experience ( must-have ) Experience with SQL and Git Familiarity with cloud platforms (AWS, Azure or GCP) Experience working in Linux environments Strong communication skills and customer-facing mindset Fluent English communication skills Ability to work independently in a remote environment Nice to have
Kubernetes experience Experience with SaaS platforms Experience with data analytics or data platforms Atlassian tooling (Jira, Confluence, Bitbucket) Previous customer support, consulting or implementation experience What is offered
Salary up to approximately
€80.000
(depending on experience) Fully remote working environment International team and customer base High level of autonomy and ownership Direct impact on customers and product success Modern cloud and data technologies Strong growth opportunities towards Technical Consultant or similar roles Why this opportunity?
This role is ideal for a developer with strong communication skills or a technical support professional with development experience. You'll work on real technical challenges, interact directly with customers and operate at the intersection of software engineering, consulting and support. A great opportunity for someone who enjoys technology, customer interaction and the freedom to solve problems independently.
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Technical Support Engineer in Utrecht werkgever: Huxley
Als HR Business Partner bij deze internationale retailorganisatie in de regio Noord-Holland krijg je de kans om te werken in een dynamische en operationele omgeving waar jouw bijdrage direct impact heeft op de organisatie. De cultuur is open en samenwerkingsgericht, met volop mogelijkheden voor persoonlijke ontwikkeling en groei binnen het HR-vakgebied. Bovendien biedt de organisatie een stimulerende werkomgeving waarin je als adviseur en business partner kunt excelleren, met een focus op een positieve employee experience.
