About us De L’Europe Amsterdam is one of the Netherlands’ most iconic five-star hotels, located on the banks of the Amstel in the heart of Amsterdam. Our Spa & Wellness is a place where guests come to truly unwind, and where every detail matters. We work according to Forbes Travel Guide five-star standards and partner with Biologique-Recherche. We are looking for a
Spa Employee
who takes pride in delivering a seamless guest experience and knows how to keep a luxury spa running at its best.
What you’ll do As Spa Employee you are a key part of the daily operations of our Spa & Wellness. You, together with the Assistant Spa Manager, guide and support our new spa therapists and spa trainees/colleagues, helping them develop and ensuring they understand what is expected of them. Your role is varied: one moment you are managing the booking schedule, the next you are welcoming a guest or briefing a trainee.
You are responsible for planning and managing spa bookings and making sure the schedule runs smoothly. You are the main point of contact between guests and our therapists, ensuring clear communication and a well-coordinated flow of treatments throughout the day. You guide and support our spa trainees, helping them develop and making sure they know what is expected of them.
At the reception you welcome guests, handle enquiries and provide confident information about our facilities, treatments and products. After completing the training, you will be confident in presenting and selling Biologique Recherche products. You keep the spa environment calm, clean and perfectly presented at all times, and maintain hygiene and operational standards in line with hotel policy. You also assist with daily checklists, inventory management and administrative tasks as needed.
Who you are
Experience in a spa, wellness or luxury hospitality environment
Confident in managing bookings and scheduling, with a good overview of a busy agenda
A natural host — warm, attentive and professional in every interaction
Willing to learn and continuously improve
Organised and calm under pressure, even when the spa is at full capacity
A clear communicator who connects easily with both guests and colleagues
Detail-oriented and proactive in keeping the spa environment at the right standard
Fluent in English; Dutch or other languages are a plus
Available for both full-time and part-time hours, including weekends
Nice to have
Experience in a five-star hotel spa
Familiarity with Biologique-Recherche or similar premium skincare brands
Experience with spa booking or hotel management software
What we offer you
25 vacation days and 8% holiday allowance
Pension Horeca & Catering
Travel allowance
Discount on health insurance
Lease your own Swapfiets
We take care of and wash your uniform
Experience stay at De L’Europe Amsterdam
50% discount in our own restaurants & bars and partner hotels
Friends and family discount rate
Varied fresh and healthy meals
Discount on your TrainMore subscription
Personal coaching
Development opportunities based on your ambition
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Spa Employee in Amsterdam werkgever: Hotel De L’Europe BV
De L'Europe Amsterdam is een uitstekende werkgever die een unieke kans biedt om te werken in een luxe-hospitality omgeving in het hart van Amsterdam. Met een sterke focus op gastbeleving en commerciële groei, biedt het bedrijf een stimulerende werkcultuur waar teamwork en persoonlijke ontwikkeling centraal staan. Werknemers profiteren van uitgebreide opleidingsmogelijkheden en een dynamische werkomgeving die creativiteit en initiatief waardeert.
Contactgegevens:
Recruitmentteam van Hotel De L’Europe BV
