GoldenGooseisajourneyofloveandauthenticity,leadingyoutoembraceyourtrueself,wheretraditionandinnovationmergeintotimeless,one-of-a-kindcreations.
DESCRIPTION We are looking for a passionate talent to build our customer experience.
MISSION The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards
Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).
KEY REQUIREMENTS Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce
Minimum 1-3 years of relevant experience in luxury retail
Self-motivation with positive attitude and professional selling techniques
Good customers focus with strong presentation, interpersonal and communication skills
Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)
Flexibility to adapt to the evolving needs of the business and our customers
Strong team player
Location: Amsterdam
WeareanequalopportunityemployerandpassionatelybelievethatourstrengthliesinpeopleyouniquenessWeencourageapplicationsfromindividualsofallbackgrounds,experiencesandperspectives.Becausepeopleareattheheartofeverythingwedo.
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Sales Assistant - Amsterdam werkgever: Golden Goose Group
Golden Goose is een uitstekende werkgever die zich richt op het creëren van een unieke klantbeleving in Amsterdam. Met een sterke focus op persoonlijke ontwikkeling en teamwork, biedt het bedrijf een ondersteunende en inspirerende werkomgeving waar medewerkers de kans krijgen om te groeien en hun vaardigheden te ontwikkelen. De cultuur van transparantie en empathie, gecombineerd met de mogelijkheid om als merkambassadeur op te treden, maakt werken bij Golden Goose niet alleen betekenisvol, maar ook zeer lonend.
