Your job
Location: Hoofddorp, the Netherlands (No visa sponsorship available) Hours: 36 hours/week | Rotating shifts: morning, evening & weekends
| On-site Salary: €2,800–€3,360 gross/month (based 36 hours/week) About the Role Get-e is scaling quickly, and we're looking for driven, adaptable team players to grow with us. As a Global Hotel Operations Specialist, you'll sit at the core of our 24/7 international service team, managing hotel accommodation bookings for airline crews and clients across the world. You'll work directly with hotel suppliers and PMS/booking systems to secure availability, resolve allotment and rate issues, and keep crew accommodation running without disruption in a fast-paced, multicultural environment. If you're someone who thrives under pressure, enjoys solving supplier and booking problems, and brings a can-do mentality to every shift, we'd love to meet you. Your profile
What You'll Do Manage hotel bookings, room allotments, and rate/availability across a global hotel network.
Liaise directly with hotel suppliers to resolve availability conflicts, rate discrepancies, and last-minute changes.
Monitor cut-off dates, no-show/cancellation policies, and contract terms to avoid service or cost exposure.
Support crew accommodation logistics, including duty-of-care requirements (rest periods, curfews, proximity to airport/duty).
Perform quality checks on booking details and hotel data accuracy in our systems.
Communicate with clients and hotel partners in a professional, empathetic manner across multiple channels.
Identify recurring supplier or booking issues and propose process improvements.
Collaborate with international teammates and internal teams (Client Services, Hotel Management) in a fast-paced environment.
What You Bring Fluent English speaker ; additional languages are a plus.
Prior experience in hotel operations, reservations, or hospitality (e.g. front office, revenue/reservations, or a hotel-facing role at a travel/DMC/OTA) is strongly preferred.
Familiarity with hotel PMS, channel manager, or GDS/OTA booking systems is a plus.
Understanding of hotel industry terms and mechanics (allotments, rate parity, cut-off dates, no-show policy) is a plus.
Strong written and verbal communication skills, especially for supplier negotiation and issue resolution.
Comfortable with rotating shifts ( including weekends ).
Bachelor's degree (or equivalent Dutch HBO-level thinking/working) — hospitality/hotel management background is a plus.
Team spirit and a proactive, problem-solving attitude.
Why us?
Besides an exciting and dynamic job, we provide you with the following: Gross monthly salary of €2,800 - €3,360 based on 36 hours/week.
7-month contract with base salary increase upon extension.
NS Business Card or travel allowance.
25 vacation days (full-time basis).
8% vacation allowance (paid in April).
Furthermore, we provide you with other benefits: Discounted warm Muscle Meals.
2 free cab rides per year from Get-E.
Biannual company parties.
Fresh fruit and fair-trade coffee with freshly roasted beans.
Friday afternoon "borrel" to wrap up the week.
Access to our in-house gym
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Global Hotel Operations Specialist | Hoofddorp | Full-time in Amsterdam werkgever: GET-E International
Get-e is een uitstekende werkgever die een dynamische en ondersteunende werkomgeving biedt in Hoofddorp, waar innovatie en technologie centraal staan. Met een focus op persoonlijke groei en ontwikkeling, biedt het bedrijf kansen om je vaardigheden te verbeteren en een impact te maken in een snelgroeiende internationale omgeving. Geniet van aantrekkelijke voordelen zoals flexibele werkuren, een pensioenbijdrage, en de mogelijkheid om vanuit huis te werken, terwijl je deel uitmaakt van een team dat samenwerkt aan de toekomst van financiën met behulp van AI en automatisering.
