ITSM Service Delivery Consultant in Amsterdam

ITSM Service Delivery Consultant in Amsterdam

Amsterdam Full Time Op locatie
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Fixed Term Employment | GeekSoft Consulting | Netherlands

Job Information Technology

Work Experience 8+ years

State/Province Noord-Holland

City Amsterdam

1011

Job Description

Help design, build and continuously improve the clients online platform.

Research, suggest and implement new technology solutions following best practices/standards.

Take responsibility for the resiliency and availability of different products.

Be a productive member of the team.

Requirements Lead the implementation phase of IT Service Management (ITSM) service delivery models.

Develop and manage governance frameworks, including RACI matrices.

Oversee migration and integration activities to ensure successful implementation.

Collaborate with stakeholders to align project deliverables with business objectives.

Monitor project progress, track milestones, and report on outcomes.

Strong knowledge of ITSM processes, frameworks, and service delivery models.

Proven experience in project management and ITSM implementation.

Excellent stakeholder management, communication, and coordination skills.

Experience developing and managing governance frameworks and RACI matrices.

Hands-on experience with migration and integration activities.

Familiarity with cloud-based ITSM solutions.

Knowledge of Agile methodologies, data analytics in service delivery, and change management processes is an advantage.

ITIL or equivalent service management certification is preferred.

Fixed Term Employment Contract

Work-Life Balance

Flexible Work Mode

What GeekSoft Consulting Offers

International, collaborative consulting culture with clear career development paths.

Comprehensive Dutch benefits package emphasizing well-being, mobility, and career growth.

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ITSM Service Delivery Consultant in Amsterdam werkgever: GeekSoft Consulting

GeekSoft Consulting is een uitstekende werkgever die een internationale en samenwerkende cultuur biedt, met duidelijke carrièreontwikkelingspaden. Werken bij ons betekent profiteren van een uitgebreid Nederlands voordelenpakket dat de nadruk legt op welzijn, mobiliteit en groei in je carrière, terwijl je bijdraagt aan innovatieve technologieoplossingen in een flexibele werkomgeving.

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Contactgegevens:

Recruitmentteam van GeekSoft Consulting