Position Summary
We are seeking an experienced and results-driven Senior Operations Manager to lead and enhance our warehouse fulfillment operations. This role is responsible for ensuring the accurate, timely, and efficient handling of inbound and outbound goods, maintaining operational compliance, and overseeing a high-performing team. The ideal candidate will bring a strong focus on warehouse fulfillment, labor planning, continuous improvement, and compliance with working time regulations, including holidays, Sundays, and overtime provisions.
Job Description
Position Summary
We are seeking an experienced and results-driven Senior Operations Manager to lead and enhance our warehouse fulfillment operations. This role is responsible for ensuring the accurate, timely, and efficient handling of inbound and outbound goods, maintaining operational compliance, and overseeing a high-performing team. The ideal candidate will bring a strong focus on warehouse fulfillment, labor planning, continuous improvement, and compliance with working time regulations, including holidays, Sundays, and overtime provisions.
Key Responsibilities
Oversee day-to-day warehouse fulfillment activities, including receiving, inventory control, order picking, packing, shipping, and returns.
Ensure timely and accurate order fulfillment to meet customer and business expectations.
Maintain compliance with local labor laws and internal policies regarding daily overtime, Sunday work, and recognized holidays.
Develop and implement staffing schedules to support peak volumes and seasonal fluctuations, including quarter-end and year-end periods.
Identify and execute process improvements to optimize space utilization, material flow, labor efficiency, and system usage.
Establish and enforce Standard Operating Procedures (SOPs) to drive consistency and accountability in operations.
Monitor warehouse KPIs such as pick accuracy, fulfillment rates, cycle times, and inventory accuracy.
Enforce workplace safety, cleanliness, and environmental compliance standards.
Train, coach, and supervise warehouse team members; foster a positive and high-performance work environment.
Coordinate with internal departments and external partners to align operations with overall business goals.
Maintain accurate documentation of inventory transactions, shipment records, and operational performance metrics.
Qualifications & Skills
Bachelor's degree preferred.
Minimum 3 years of experience in warehouse operations, logistics, or distribution management.
Familiarity with labor compliance in regard to holiday, Sunday, and daily overtime regulations
Familiarity with labor compliance in regard to holiday, Sunday, and daily overtime regulations
Strong leadership, analytical, and problem-solving skills
Excellent communication skills with the ability to lead cross-functional teams and drive results.
Availability to work flexible hours, including evenings, weekends, and holidays, as operational needs require.
Director of Operations in Almere Stad werkgever: Fortinet
Als Regional Account Manager bij ons in Utrecht krijg je de kans om een impact te maken in de onderwijssector door innovatieve oplossingen te verkopen. Wij bieden een stimulerende werkomgeving waar samenwerking en persoonlijke groei centraal staan, met uitstekende mogelijkheden voor professionele ontwikkeling en een competitief salaris. Onze cultuur is gericht op succes en teamwork, waardoor je niet alleen je doelen kunt bereiken, maar ook deel uitmaakt van een gepassioneerd team dat zich inzet voor het verbeteren van de onderwijservaring.
