Front Office Manager - Landgoed de Rosep - Oisterwijk

# Front Office Manager - Landgoed de Rosep - OisterwijkLandgoed de Rosep, Oisterwijk 38–38 hours Front Office Manager

Fulltime“All expectations for our stay in Oisterwijk were exceeded upon arrival at the hotel.” Who made that happen? Exactly; you!We are looking for new talent for our front office team at Landgoed de Rosep. Will you join us?Front Office Manager for an estate located in the heart of the Oisterwijk forests and fens;You have at least 4 years of work experience in a similar role, preferably within a hotel;You are ambitious, know how to remain calm, and do everything you can to exceed our guests' expectations.### Your day* •Are you someone who loves to exceed guest expectations? Then we are looking for you! Landgoed de Rosep is immediately seeking an enthusiastic Front Office Manager to ensure the reception runs professionally, hospitably, and smoothly, while motivating and leading the team. A versatile and varied role in a beautiful location!### What you'll do* •What does your day look like at Landgoed de Rosep?* •Leading, guiding, and motivating the Front Office team;* •Creating rotas and monitoring optimal staffing levels;* •Welcoming guests and handling check-ins and check-outs;* •Providing tourist information and advising guests;* •Identifying and resolving questions and issues;* •Processing reservations and payments;* •Handling telephone and email correspondence;* •Encouraging upselling and contributing to high guest satisfaction;* •Monitoring and improving guest reviews and service quality;* •Maintaining good and efficient communication with the restaurant, housekeeping, and maintenance departments;* •Performing light administrative duties.### What you bring* •We are primarily looking for someone who gets energy from hospitality and enjoys taking responsibility and leading a team. Do you recognise yourself in this?* •You have experience within the Front Office, for example as a Front Office Manager, Assistant Front Office Manager, or Senior Receptionist;* •You are guest-oriented, think in solutions, and know how to maintain an overview and stay calm even during busy periods;* •You have strong communication skills and a good command of the Dutch and English languages, both spoken and written;* •You are flexible and have no problem working weekends and evenings;* •You take initiative, have an eye for both the team and the guest, and enjoy collaborating with other departments.* •A bonus: knowledge of the Oisterwijk area and the German language. But don't worry if you don't know all the local hotspots yet—you'll get to know them soon enough!### What you'll get* •What do we offer you?* •A salary (we pay above the collective labor agreement) that matches your knowledge and experience;* •A fun role within a friendly team;* •The freedom to continue developing yourself within the hotel and/or the hotel group;* •No night shifts: Lucky you ;-)!* •Attractive secondary employment conditions.* •We are looking for someone to join our team full-time for this position. However, if you would like to work part-time, this is always open for discussion. If it fits your ambition, there is also room to grow within one of the other Excite Hotels.### Secondary benefitsAlongside a fair salary, working at Excite Hotels comes with these extras:Be Better DaysIf you don't call in sick for 6 months you earn an extra day off — up to 2 extra days per year.Referral bonus €150\\*Refer a new colleague and receive a nice bonus.50% discount on staysDiscount at all our hotels. Friends and family enjoy 25% off too\\*\\*.Employee of the monthBecome employee of the month and receive €100.Switch DaysSwap a day with another hotel or team and experience a different vibe.Team outing bonusThe hotel with the highest revenue growth of the year earns an extra €250 for a team outing.Inspiring Christmas giftA thoughtful Christmas gift every year — no stale snacks here.Day off on your birthdayWe celebrate your birthday with a festive gift and you don't have to work.Purchasing perksEnjoy benefits with our preferred suppliers, such as The Spa Collection.\\* Terms apply. \\*\\* Subject to availability.Reply within 2 working daysWe'll get back to you quickly. That's our promise.## Apply nowApplying forFront Office Manager - Landgoed de Rosep - Oisterwijk #J-18808-Ljbffr