About This Opportunity We are looking for a Customer Security Manager with strong internal & external stakeholder management skills delivering a first-class customer service. Responsible for the successful delivery of information security, as per agreed contractual Security requirements.
About This Opportunity We are looking for a Customer Security Manager with strong internal & external stakeholder management skills delivering a first-class customer service. Responsible for the successful delivery of information security, as per agreed contractual Security requirements.
What You Will Do
Support our customers in achieving their security objectives
Regular reporting of contractual security compliance to the Account team
Create strong Internal & External Stakeholder Relationships
Be the security point of contract for the Account team, managing the security relationship between Ericsson and our Customer
Lead regular security governance forums with the customer, proving updates on our contractual compliance, raising operational issues/challenges, and promoting security
Security policy governance across the account, including supply chain; ensuring that all security risks are known, and effectively managed in accordance with customer and Ericsson risk management processes
Working with the Customer Security Director and Telecoms Security Act programme to align customer UK Telecom Security Act (TSA) requirements
Coordinate security incident, event, and vulnerability communication with our Customer
Directing the Account team and supporting business units on appropriate good security practice.
Working with our customer to correctly interpret and comply with all contractual security obligations.
Operate an effective security awareness programme on the, ensuring that all personnel, including partners, supplier, and vendors, are aware of the security obligations that apply to them and that they hold the relevant security clearance for the role they perform
Analytical thinking and problem-solving skills with focus on results and customer
Support the Account team with tactical and strategic security initiatives
What You Will Bring
5 years of experience working in a customer facing role ideally in a telecommunications environment or another highly regulated industry
3 years of Information Security experience working in a security team or delivering security projects in a telecommunications environment or similar experience in security product development or experience working for a service provider or operator in a network or operational security role
Understanding of security legislation in the UK and/or EU
Knowledge of telecom products, technologies, and terminologies
Outstanding communication skills, adapting to a variety of customer and cultural environments
Ability to understand translate and simplify complex situations
Programme and/or project skills
The role is available in Breda (NL) or Düsseldorf (DE).
Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.
We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity Employer.
Primary country and city: Netherlands (NL) || Breda
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Customer Security Subject Matter Expert in Rijen werkgever: Ericsson
Bij Ericsson in Maastricht krijg je de kans om te werken in een technologiegedreven internationale organisatie die innovatie hoog in het vaandel heeft staan. We bieden flexibele werktijden, hybride werkmogelijkheden en toegang tot trainingen en certificeringen, waaronder Cisco-certificaten. Onze diverse en inclusieve werkcultuur moedigt iedereen aan om bij te dragen en biedt volop mogelijkheden voor professionele groei en internationale carrières.
