Are you the connecting link between our customers and our internal organization? Are you a strong communicator, accurate and motivated by satisfied customers and a well-organized order process? Then we are looking for you! As a Customer Service Employee within our Supply Chain department, you are an important point of contact for our customers. You ensure that orders are processed correctly and translate customer needs into actions within our organization. You work closely with Sales, Purchasing, Production Planning and Shipping. Your Responsibilities Manage and process ongoing, new, sample and PPAP orders Ensure correct order processing in our administrative systems Monitor orders, inventory and potential discrepancies Process price adjustments and packaging instructions Communicate with customers on customer service-related matters Handle logistics-related questions regarding Incoterms, transport and dangerous goods Support customs-related and daily operational logistics activities Act as back-up for the Supply Chain Back Office Work in accordance with IATF, AEO and HSE requirements Your Profile MBO level 4 or Bachelor's degree level Experience with administrative tasks and logistics processes Knowledge of SAP and Microsoft Office Knowledge of EDI/Web-EDI is an advantage Good command of Dutch, English and German Strong communication skills, accurate and customer-focused Independent, stress-resistant and a true team player Enthusiastic, positive and quality-conscious attitude What We Offer A versatile position within our Supply Chain department Frequent contact with international customers An important role within the order and logistics process A dynamic, international manufacturing environment Close collaboration with different departments across the organization Opportunities for personal development and growth Are you ready for a versatile position where customer contact, logistics and teamwork come together? We'd love to hear from you! Acquisition in response to this vacancy is not appreciated.
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Customer Service Employee in Kerkrade werkgever: EKK Eagle Industry
Als Senior Quality Engineer bij ons bedrijf krijg je de kans om te werken in een dynamische en innovatieve omgeving waar kwaliteit centraal staat. We bieden een stimulerende werkcultuur met volop mogelijkheden voor persoonlijke en professionele groei, ondersteund door een team van ervaren collega's. Onze locatie biedt unieke voordelen, waaronder directe samenwerking met diverse afdelingen en klanten, wat zorgt voor een betekenisvolle impact op onze producten en processen.
