ServiceNow Designer (Telecom industry) in The Hague

Rapidly review the in-flight ServiceNow implementation, including platform configuration, environments, integrations, automation, backlog, defects, deployment approach, technical risks and open engineering tasks.
Provide hands-on engineering support for ServiceNow configuration, scripting, workflows, integrations, data loads, automation, scheduled jobs, connectors, platform utilities and deployment activities.
Support ServiceNow cloud environment management, including instance administration, environment readiness, upgrade preparation, clone coordination, access controls, release support and operational handover.
Build, test and troubleshoot integrations between ServiceNow and enterprise systems, cloud platforms, identity providers, monitoring tools, data sources and service management tooling.
Work with architects and delivery teams to translate solution designs into reliable technical configuration, reusable components, scripts, flows, integration patterns and deployment packages.
Investigate and resolve technical defects, configuration issues, integration failures, data load errors, performance concerns and environment-related blockers.
Support testing activities, including unit testing, system testing, integration testing, regression testing, defect triage, evidence capture and technical remediation.
Implement secure engineering practices for ServiceNow, including role-based access, credential handling, integration security, logging, auditability and alignment to security standards.
Collaborate with ServiceNow platform teams, cloud infrastructure teams, integration teams, security, operations, architecture, testing, release management and business process owners to resolve dependencies and keep delivery moving.
Prepare and maintain technical documentation, deployment notes, runbooks, configuration records, integration specifications, troubleshooting guides and handover materials.
Expertise Must Have Hands-on ServiceNow engineering experience, including configuration, scripting, workflows, Flow Designer, business rules, client scripts, UI policies, scheduled jobs and platform utilities.
Experience supporting an in-progress ServiceNow implementation, including inherited configuration, active development, backlog delivery, defect remediation and release preparation.
Knowledge of ServiceNow instance administration, environment management, application deployment, update sets, application repository, cloning, upgrades and release controls.
Experience building and supporting integrations using REST/SOAP APIs, IntegrationHub, import sets, transform maps, MID Server, connectors, web services and enterprise integration patterns.
Understanding of cloud and hybrid infrastructure concepts, including networking, identity, monitoring, security, access control, data movement and operational support processes.
Ability to troubleshoot configuration, integration, data, access, workflow, performance and environment issues in a structured and pragmatic way.
Experience supporting technical testing, defect triage, remediation, deployment readiness, release activities and transition to support.
Good understanding of ITIL, ITSM processes, service management tooling and operational support models.
Strong collaboration skills with architects, developers, testers, cloud engineers, integration teams, security teams, operations and business stakeholders.
Ability to produce clear technical documentation, runbooks, configuration notes, deployment records, integration documentation and handover materials.