Daffnee Cohen Marketing is a high-end digital marketing agency specializing in supporting healthcare practitioners and professionals. We blend strategy, creativity, and compassion to deliver exceptional results. We’re known for our attention to detail, thoughtful client experience, and the strong human approach we bring to every account.
We’re looking for a Senior Client Account Lead who can confidently own client relationships, think strategically, and operate within a structured, process-driven environment. This is not an execution-only role. You will be expected to lead conversations, guide strategy, and ensure clients feel both supported and challenged in the right ways.
What You’ll Do
Act as the primary point of contact for assigned clients, leading communication with clarity, confidence, and warmth
Manage client expectations, address concerns proactively, and guide conversations toward solutions
Translate marketing performance into clear, thoughtful insights and next steps clients can understand and trust
Own and contribute to marketing strategy across social content, paid ads, e-newsletters, content plans, and web management
Identify opportunities for growth and proactively bring new ideas to the table
Think beyond execution and focus on how marketing efforts drive real business outcomes
Manage day-to-day marketing tasks and ensure deliverables are completed on time and at a high standard
Keep multiple client accounts organized and running smoothly without micromanagement
Anticipate challenges and solve problems before they escalte
Review marketing and platform data and translate insights into clear recommendations
Work within our established systems and SOPs inside ClickUp to manage projects, communication, and deliverables
Maintain consistency in how work is tracked and executed across accounts
This is a structured environment. While we do not micromanage, we do expect strong adherence to systems and processes.
What Makes You a Great Fit
7+ years of digital marketing experience (or equivalent strategic ownership in a client-facing role)
Proven experience managing client relationships directly (not behind the scenes)
Ability to communicate with both empathy and authority
Strong strategic thinking. You’re able to connect marketing activity to real business outcomes
Highly organized and self-directed. You don’t need to be managed day-to-day
Ability to manage multiple clients and priorities without things slipping
Comfortable working within structured systems and processes
Solid understanding of digital marketing fundamentals: social strategy, email newsletters, content creation, paid campaigns, and client engagement
Ability to analyze performance data and create meaningful reports and recommendations
A collaborative, positive attitude. We operate as a supportive team that makes things work
Tools You’ll Use
Google Suite (Docs, Sheets, Tasks)
Slack
Boomerang for Gmail
ClickUp
Compensation & Commitment
$40–$50/hour (based on experience)
35–40 hours per week
Long-term, stable contractor role with opportunity to grow
This Role Is Not the Right Fit If
You prefer a flexible, unstructured work style
You are more comfortable executing tasks than leading strategy
You avoid difficult client conversations or feedback
You struggle to manage multiple priorities at once
You need constant direction or oversight
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