Tony's Chocolonely is looking for a Creative Traffic Manager to join its Marketing & External Communications department (part of Brand & Communications), reporting to the Global Head of Creative. This role is the operational heart of the Creative team: the right hand to the Global Head of Creative and a central connector with full visibility of the team's work, spotting overlaps, clearing bottlenecks and keeping work on time. Beyond day-to-day operations, you'll lead projects that improve how the team collaborates and delivers.
We're looking for an organised person with a creative streak who thrives in a fast, sometimes chaotic environment and builds systems that help creativity flourish.
What you'll be doing
Creative resourcing and workflow:
manage the team's resourcing plan, handle requests and stakeholders in ClickUp, and track timelines in Harvest and other tools
Creative processes:
continuously improve workflows, tools and processes for efficiency and clarity
Strategic support:
translate creative and business priorities into team plans, flag organisational risks, make sure decisions are followed through, and manage agency partners and freelancers
Briefing and prioritisation:
work with stakeholders to take in, scope and rank creative requests against business goals and capacity
Operations initiatives:
lead projects such as tooling upgrades, onboarding, growing the freelance roster, creative playbooks and embedding AI into workflows
Quality and consistency:
work with designers, copywriters and project managers to uphold brand standards across markets and channels
Cross-functional delivery:
act as creative operations lead on major launches, such as packaging and innovation, aligning timelines, resources and output across teams
What we're looking for
Experience:
10+ years in creative operations, project management or studio management, agency-side or in-house
Systems:
a proven track record of running creative workflows and resourcing in a fast-growing environment, and improving how teams work
Stakeholder management:
a strong connector who works diplomatically with everyone from designers to market leads and external partners
Organisation:
highly organised and calm under pressure, comfortable with dynamic situations, needs little direction and challenges the status quo
Creative empathy:
respects the creative process, enables rather than polices, and keeps exploring new ideas and tools
Strategic and commercial thinking:
links creative output to business goals and keeps work tied to the brief
Growth mindset:
adapts quickly, thinks critically and handles ambiguity well
Dynamic environment:
brings structure and calm when priorities shift and processes are still evolving
Tools:
experience with creative and project management platforms; ClickUp and Harvest experience is a bonus
Office presence:
in the Amsterdam office on average three days a week (more is welcome), with flexibility
Values:
you believe in Tony's purpose and live its core values: outspoken, in it together, entrepreneurial, raise the bar, and makes you smile
What's on offer
Salary:
€58,000 – €73,000 a year, including holiday pay
Training programmes, regular feedback cycles, coaching and a generous L&D budget
A luxurious vega-lunch
A company bonus
A minimum of 28 holidays
Team updates and events
Unlimited chocolate
Equal opportunities Tony's believes diverse perspectives make it stronger and actively seeks candidates from underrepresented groups.
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Creative Traffic Manager at Tony's Chocolonely in Amsterdam werkgever: Creative Boom Ltd.
Creative Boom Ltd. is een uitstekende werkgever die een inspirerende en samenwerkende werkomgeving biedt in het hart van Amsterdam Noord. Met een focus op creativiteit en innovatie, krijg je de kans om je vaardigheden verder te ontwikkelen binnen een dynamisch team van meer dan 15 creatieve professionals. Wij bieden flexibele werkuren, mogelijkheden voor persoonlijke groei en een cultuur die creativiteit en samenwerking waardeert, waardoor je impact kunt maken in spannende film- en sociale campagnes.
