Coventry Building Society is seeking a Collections Administrator to manage customers in arrears and provide regulatory compliant support from our Leek office. The role blends arrears case management with essential administration to maintain accurate records and support broader departmental goals. You will handle sensitive conversations with empathy, stay compliant with MCOB and Consumer Duty, and work with stakeholders to deliver positive customer outcomes while supporting efficient operations.
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Contactgegevens:
Recruitmentteam van Co-operative Bank plc