In één oogopslag
- Taken: Bied uitzonderlijke klantenservice en administratieve ondersteuning aan een groot team.
- Bedrijf: CBRE, een toonaangevend bedrijf in vastgoedbeheer.
- Voordelen: Competitief salaris, flexibele werkuren en doorgroeimogelijkheden.
- Overige informatie: Dynamische werkomgeving met focus op teamwork en innovatie.
- Waarom deze baan: Maak impact door processen te verbeteren en klanttevredenheid te waarborgen.
- Kwalificaties: Havo-diploma of gelijkwaardig met 3-4 jaar relevante ervaring.
Het verwachte salaris ligt tussen 41850 - 51150 € per jaar.
About the
Role: As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account.
This job is part of the Contract Quality Management job function.
They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.
What You’ll
Do: Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion.
Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
Review processed invoices and ensure accurate cost center coding.
Coordinate the billing application, calculating margins, raising invoices, and submitting to clients.
Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
Review and approve maintenance billing invoices and projects as per contracted agreements.
Ensure consistent delivery of core operational and financial outputs on the account.
Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
Deliver monthly reporting support on Contract and Business Unit Reviews.
Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment.
Maintain QHSE documentation and ensure it is available using company systems.
Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
May recommend new techniques.
Impact own team and other teams whose work activities are closely related.
Suggest improvements to existing processes and solutions to improve the efficiency of the team.
What You’ll
Need: High School Diploma or GED with 3-4 years of job-related experience.
A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
In-depth knowledge of Microsoft Office products.
Examples include Word, Excel, Outlook, etc.
Organizational skills with an advanced inquisitive mindset.
Advanced math skills.
Ability to calculate advanced figures such as percentages, discounts, and markups. #J-18808-Ljbffr
Contract Support Associate (BSO) werkgever: CBRE
CBRE Europe Advisory is een uitstekende werkgever die zich richt op innovatie en groei in de snel evoluerende wereld van AI. Met een sterke focus op professionele ontwikkeling en een collaboratieve werkcultuur, biedt het bedrijf unieke kansen om je vaardigheden te ontwikkelen en impact te maken in toonaangevende steden zoals Amsterdam, Madrid en Barcelona. Werknemers profiteren van een dynamische omgeving waarin creativiteit en samenwerking worden aangemoedigd, wat bijdraagt aan een betekenisvolle en lonende carrière.
