We’re looking for a UX Writer to join our UX Writing and Content Design organisation in our Marketing department
We’re a close-knit community made up of more than 70 writers
Partnerships: You’ll set and drive craft direction for Booking.com’s B2B Partnerships ecosystem, from partner-facing product experiences at scale to external AI integrations with players like OpenAI and Google
From fee management and reporting tools to complex GenAI flows, the topics you own are varied and require both attention to detail and comfort with ambiguity
You’d be embedded across multiple product teams, collaborating closely with PMs, PMMs, and UX designers. Some weeks you’ll be deep in complex topics; others you’ll be moving quickly on smaller requests or flows
Our mission is to deliver the best value and easiest travel experience for our customers. You’ll have the opportunity to create products used by millions of travellers and partners around the globe across different platforms, from web to app
In this role, you’ll partner directly with highly iterative product teams, while enjoying the support, community and resources of a large, experienced UX organisation made up of nearly 200 writers, designers and researchers
You’ll report to the UX Writing Manager for your area who will support you in your growth and development
UX Writers at Booking.com write clear and concise quality messaging that considers the end-to-end user experience
Almost everything you write will be translated into 44+ languages and dialects, and you’ll need to work closely with peers and stakeholders like Marketing, Brand and Legal to deliver at velocity and scale
Write in a clear and concise way across online channels, platforms and end-to-end experiences to impact key business metrics
Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences
Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations
Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines
Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing
Benefits
Health insurance
Free access to Headspace for you and your loved ones
Global Employee Assistance Program
Meditation and Breastfeeding rooms at the office
Booking Cares - 2 days per year to volunteer and learn
Life insurance
Disability insurance
Pension plan
Annual paid time off
Parental leave - 22 weeks
Grandparent leave - 10 days
Care leave - 10 days
Bereavement leave - up to 4 weeks
Anniversary leave
Working from Home Furniture and Ergonomic Support
Working from Abroad - up to 20 days per year
Discounts & Wallet credits to spend on our products
Upgrade to Booking.com Genius Level 3
Friends & Family Booking.com discount vouchers
Free access to online learning platforms
Development and mentorship programs to support career growth
Access to trainings and workshops
Team development opportunities
Local discount programs
Game rooms in offices
On-site meals, coffee and snacks including vegan options
You need to be an excellent communicator and collaborator – we work in a dynamic and diverse environment where inclusivity, openness and humility are key
You are fluent in English
You’re a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences
You have a minimum 3 years relevant experience in UX Writing – this includes past experience working in e-commerce or data-driven product teams
You have a portfolio that demonstrates your UX writing experience
You have experience working on AI topics including prompting, quality assessment
You are technically savvy, with an understanding of experimentation and deriving data and insights from quantitative and qualitative research
You’re self-driven and take ownership of your ideas to solve challenging problems in an evolving environment
You have a can-do attitude and work well independently and in a team
You write copy that is intuitive, futureproof and scalable
You are able to prioritise multiple projects and stakeholders
You enjoy working with people of diverse backgrounds, cultures and disciplines
You thrive on feedback, responding with creative thinking and iterations
You are a strong communicator with an eye for detail
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UX Writer (Partnerships) in Amsterdam werkgever: Booking.com
Booking.com is een uitstekende werkgever die diversiteit, gelijkheid en inclusie hoog in het vaandel heeft staan. Met een competitief beloningspakket, flexibele werkregelingen en unieke voordelen zoals aanzienlijke productkortingen, biedt het bedrijf volop kansen voor persoonlijke en professionele groei. Werken bij Booking.com betekent deel uitmaken van een dynamisch team dat impact maakt in de reis- en technologiebranche, met de mogelijkheid om je stempel te drukken op een inclusieve werkomgeving.
