Job Description Job summary As a Documentation Agent, you’ll be responsible for preparing and managing all documentation needed for export shipments worldwide. You’ll make sure paperwork is accurate, complete, and delivered on time, while keeping close contact with colleagues and partners to keep shipments moving without delays.
Tasks and responsibilities
Prepare, check, and maintain export documents according to company and customer requirements
Review bills of lading for accuracy before sending them to the right parties
Close shipment files within four working days, following customer agreements, letters of credit, and order instructions
Make sure invoices for closed shipments are issued on time and reflect the correct charges
Keep work instructions and procedures up to date for each customer account
Follow up when information is missing to prevent delays in billing or closing files
Report non-conformances in line with KPI requirements
Work with operations and regional/global service centers to resolve any issues
Learn the tasks of other team members so you can step in during absences or busy periods
Follow company policies and procedures, as well as any customer-specific requirements
Look for ways to make the documentation process smoother and more efficient
Job Type Permanent
Requirements
Basic understanding of logistics processes and export procedures
Familiar with transport-related documents; knowledge of letters of credit is a plus
Good knowledge of English and Dutch (both written and spoken)
Detail-focused, organised, and able to meet deadlines
Good communication skills and a hands-on approach
Works well in a team, but also able to manage tasks independently
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Documentation Coordinator in Rotterdam werkgever: BDP International
BDP International is een uitstekende werkgever die een stimulerende werkomgeving biedt in het hart van Rotterdam. Met een sterke focus op teamontwikkeling en continue verbetering, krijg je de kans om je leiderschapsvaardigheden te benutten en je carrière te laten groeien binnen de dynamische wereld van freight forwarding. Bovendien profiteer je van een collegiale cultuur waarin samenwerking en innovatie centraal staan, wat bijdraagt aan een betekenisvolle en lonende werkervaring.
