Lemonade is seeking a seasoned leader to oversee the Dutch claims team, mentoring advocates, and driving an exceptional claims experience. You’ll manage daily operations, coach staff, and ensure KPI targets are exceeded while serving as the main point of contact for Dutch claims inquiries. The role requires strong Dutch and English, 3+ years in claims handling, and 5+ years in leadership within a startup environment. Ideally, you’ll join offices 1x weekly and grow with AI-enabled processes.
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