Business Product Analyst, Crew Operations TransformationAmsterdam region | Hybrid (around 3 days on-site) | 12 months initial | 40 hrs/week | Freelance or payroll | ASAP start About the programme
A major airline is running a large-scale transformation of its crew operations. Legacy crew management systems are being replaced with a new crew tracking solution, and the programme team is growing. About the role
You'll sit between the crew operations teams and the delivery partners building the new platform. Different user groups (crew planning, crew control, operations) each have their own processes and priorities. Your job is to understand how they work today, bring that together into one clear way of working, and make sure the new solution supports it. This isn't a role for passing requests along. You'll be expected to challenge stakeholders, make decisions and own them. What you'll do
Run workshops and interviews with crew planning, crew tracking and crew control teams Analyse current processes and design future ones Gather and document requirements, and write functional specifications Translate crew rules and operational needs into clear, actionable requirements Challenge stakeholders constructively and align different user groups on one approach Work closely with external IT partners and the programme team throughout implementation Support testing and the move from the legacy systems to the new platform What you'll bring
Proven experience as a Business or Product Analyst in a complex operational environment Hands-on experience in crew planning, crew tracking, crew control or rostering Experience with crew management systems such as NetLine/Crew, Jeppesen, Sabre, AIMS, IBS or similar Strong BA skills: requirements gathering, process analysis, workshop facilitation and functional specs Experience in highly regulated, rule-based or operationally complex environments Confidence to challenge and make decisions, with excellent communication and stakeholder skills Fluent spoken and written English (Dutch not required) Nice to have
Aviation industry experience (strongly preferred) Experience on a crew system replacement or migration Workforce management or similar operational planning background (considered if no aviation) What's on offer
12-month initial contract on a long-term, Market-conform rate, depending on experience Hybrid working, around 3 days a week on-site in the Amsterdam region Amoria Bond operates as an employment Business and agency. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.
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Business Product Analyst - Crew Operations Transformation in Amsterdam werkgever: Amoria Bond
Als freelance SAP Security & Authorisations / IAM Consultant bij een groot internationaal SAP-transformatieprogramma, krijg je de kans om te werken in een specialistisch technisch team dat zich richt op innovatieve oplossingen binnen een volledig remote omgeving. De organisatie biedt een stimulerende werkcultuur met volop mogelijkheden voor professionele groei en ontwikkeling, waarbij je samenwerkt met experts op het gebied van IAM, beveiliging en infrastructuur. Dit is een unieke kans om je technische vaardigheden verder te ontwikkelen en bij te dragen aan een toekomstgerichte IAM-oplossing.
