Altherias is seeking an IT Service Delivery Manager to lead L1 triage, major incident coordination, and service delivery across Europe, based in Amsterdam. You will manage a multi-supplier SIAM environment, maintain ServiceNow workflows, and own M365 workplace support. You should have a Bachelor's in IT/CS/IS, 8+ years in IT service delivery, and an ITIL 4 Foundation certification. The role emphasizes vendor management, end-user computing, and cross-site retail support across Europe.
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